Luxury Concierge Bell Attendant

The Merrion Hotel, Dublin; Dublin; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Free meals on duty

Free uniform cleaning

Bike to work scheme

Discounted parking in the city

Health and dental insurance

Contributory pension plan

Increased holiday entitlement

Recommend a Friend bonus

Employee discounts for room nights

Employee Assistance Programme

Job summary

The Merrion, a luxury hotel in Dublin, is seeking a service-driven Hall Porter to join the Concierge Team. You will welcome guests, assist with luggage, deliver items, and help with car park operations in a five-star environment.

We value excellent communication, team spirit, and a passion for service. Training is provided and the role offers engaging opportunities within a prestigious hotel group.

Qualifications

• Experience in a 4- or 5-star hotel Front Office or Concierge department.
• Excellent communication and presentation skills.
• Strong guest service orientation and ability to engage with guests.

Responsibilities

• Welcome all guests to the hotel.
• Assist guests with luggage storage, delivery and collection.
• Deliver newspapers, correspondence and packages to guest bedrooms.
• Safely dispatch guests' vehicles to and from the hotel car park.
• Provide information to hotel guests as requested.
• Assist guests with information on local attractions and facilities.

Skills

Front Office/Concierge

Communication skills

Guest service

Teamwork

Organisational skills

Service excellence

Dublin city knowledge

Tools

Opera PMS

Job description

The Merrion, a luxury hotel in Dublin, is seeking a service-driven Hall Porter to join the Concierge Team. You will welcome guests, assist with luggage, deliver items, and help with car park operations in a five-star environment.

We value excellent communication, team spirit, and a passion for service. Training is provided and the role offers engaging opportunities within a prestigious hotel group.