Lobby Host: Warm Welcome & Smooth Flow Champion

Supermacs; Cork; Hybrid; EUR 18,000 - 26,000; Full time

Job summary

Supermac’s at The Mallow N20 Plaza in Ireland is seeking a Lobby Host to greet guests, assist with buggies and convey menu options, and help maintain a welcoming, clean lobby.

You will work as part of the team, ensure quick customer flow, keep floors and toilets tidy, and respond to feedback to improve service for our expanding customer base. Applicants must be flexible for weekdays and weekends.

Qualifications

• Experience in hospitality or retail customer service preferred.
• Excellent communication and positive representation of the company.
• Ability to work in a team environment.
• Energetic, approachable and friendly demeanor.

Responsibilities

• Greet guests in a friendly and professional manner, making them feel welcome.
• Assist with buggies, wheelchairs, or trays to help customers and offer menu suggestions.
• Keep lobby and toilets clean and safe, manage spills, and ensure area is tidy and stocked.
• Set up and stock lobby and serving areas, maintaining cleanliness and order throughout shifts.
• Respond to customer feedback and escalate issues to the duty Manager as needed.
• Communicate with management and staff to ensure smooth customer flow and high service standards.
• Create an enjoyable dining experience and take pride in a clean, welcoming environment.
• Ensure a clean area for customers, including tables, floors, and seating areas.

Skills

Customer service

Communication

Teamwork

Energetic

Approachable

Friendly

Problem solving

Job description

Supermac’s at The Mallow N20 Plaza in Ireland is seeking a Lobby Host to greet guests, assist with buggies and convey menu options, and help maintain a welcoming, clean lobby.

You will work as part of the team, ensure quick customer flow, keep floors and toilets tidy, and respond to feedback to improve service for our expanding customer base. Applicants must be flexible for weekdays and weekends.