Key Account Manager

Ampersand - FMCG Distributors Ireland; Dublin; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary with performance‑dr

Bonus based on performance

Job summary

Ampersand - FMCG Distributors Ireland seeks a high-performing Key Account Manager to drive sustainable revenue growth across strategic accounts. Based at our Clondalkin offices, you will own key relationships, develop account plans and lead negotiations with major retailers.

With 3+ years in FMCG, you will leverage data, CRM tools and cross-functional collaboration to optimise margins and listings while progressing product range and promotional decisions.

Qualifications

• 3+ years in a similar FMCG role.
• Data-driven mindset and analytical capability.
• Experience in networking, building relationships and cross functional collaboration.
• Proficiency in CRM systems, Excel, pivot tables and sales data analysis.
• Availability to travel.
• Bachelor’s degree in Business, Marketing, or related field (desirable).
• Excellent communication and presentation skills.
• Excellent negotiation and stakeholder-management abilities.
• Takes own initiative.
• Team player.

Responsibilities

• Own and manage strategic accounts in Multiples and Convenience.
• Build strong relationships with senior customer decision-makers, buyers and operational contacts.
• Prepare and deliver presentations to HQs, attend customer meetings and industry events.
• Develop a clear account plan for each key customer with revenue, margin and retention objectives.
• Identify opportunities to increase sales through new products and cross-selling.
• Lead joint business plans negotiations and execution.
• Responsible for customer portals and price lists.
• Lead negotiations on pricing, rebates, promotions and payment terms.
• Provide reliable sales forecasts to support planning.
• Collaborate with procurement, warehouse, marketing on broader initiatives.
• Monitor market trends and competitor activity.
• Contribute to product range, pricing and promotional decisions with market insight.

Skills

FMCG experience

Data-driven

CRM systems

Excel & pivot tables

Negotiation

Stakeholder management

Relationship building

Communication

Team player

Education

Bachelor’s degree in Business/Marketing or related field

Tools

CRM software (e.g., Salesforce)

MS Excel

Job description

Ampersand are a nationwide sales and marketing company supplying a full range of fast-moving consumer goods to all the retail groups in Ireland. With over 70 years’ experience, we supply directly over 3,000 stores and are a key distributor in the convenience and off-licence sector.

Our product portfolio is sourced from over 50 different suppliers based both in Ireland and in all parts of the world. Our product ranges are in Cigars, Confectionery, Tobacco accessories Snacking and Consumer products. Some of our brands include:

• Extensive handmade and machine made cigar portfolio

We are seeking a high-performing Key Account Manager to drive sustainable revenue growth across strategic key accounts. This permanent, full-time role reports to the Sales & NPD Manager and is based at our offices in Clondalkin.

Key Responsibilities

Key Account Management

• Own and manage strategic accounts in Multiples and Convenience.
• Build strong relationships with senior customer decision-makers, buyers and operational contacts.
• Prepare and deliver presentations to HQs, attend customer meetings, trade events and industry exhibitions as required.
• Develop a clear account plan for each key customer, including revenue, margin, product and retention objectives.
• Identify opportunities to increase sales through new products, cross-selling, upselling and wider account penetration.
• Manage joint business plans negotiations and execution.
• Responsible for customer portals.

Commercial Management

• Responsible for retail listing portals.
• Prepare quotations, tenders, proposals and customer agreements.
• Lead negotiations on pricing, rebates, promotions, payment terms and service arrangements within approved authority levels.
• Protect gross margins.
• Recommending changes to grow customer and category performance.
• Maintain accurate price lists, contracts and agreed commercial terms.
• Provide reliable sales forecasts to support purchasing, stock planning and cash-flow management.
• Collaborate with procurement, warehouse, marketing and contribute to broader company initiatives when required.
• Monitor market trends, competitor activity and customer buying behaviour.
• Contribute to product range, pricing and promotional decisions by providing market insight.

Required Skills & experience

• 3+ years of experience in a similar role in the FMCG industry.
• Data-driven mindset and analytical capability.
• Experience in networking, building relationships and cross functional collaboration.
• Proficiency in CRM systems, Excel, pivot tables and sales data analysis.
• Availability to travel.
• Bachelor’s degree in Business, Marketing, or a related field (desirable).
• Excellent communication and presentation skills
• Excellent negotiation and stakeholder-management abilities
• Takes own initiative
• Team player

What We Offer

• Competitive salary with performance-based bonus