Junior Key Account Manager

Fyffes; Balbriggan; On-site; EUR 50,000 - 60,000; Full time

Job summary

Fyffes is seeking a Junior Key Account Manager to support and grow selected accounts, reporting to the Head of Sales and collaborating with CAE and cross-functional teams. You will own portions of the customer portfolio, manage queries, and contribute to profitable growth through commercial projects and operational excellence.

Key responsibilities include preparing reports, supporting product listings, and coordinating with marketing for brand campaigns.

Qualifications

• Strong commercial acumen.
• Excellent customer relationship and communication skills.
• Confident presentation and reporting ability.
• Strong organisation and project follow-through.
• Ability to manage multiple priorities and stakeholders.
• Good analytical skills and proficiency in Microsoft Office, especially Excel and PowerPoint.
• FMCG, retail grocery, fresh produce, sales support or account management experience is desirable.
• A full driving licence is preferred.

Responsibilities

• Support account management across our customer base.
• Act as a key point of contact for customer queries, commercial updates, issue escalation and cross-functional follow-up.
• Prepare account reports, meeting packs, customer updates and performance summaries using sales, store and market insight.
• Support range reviews, new product listings, product setup, and customer-specific administration.
• Develop growth opportunities across assigned accounts, including range, merchandising, activation and category initiatives.
• Coordinate with Marketing on brand projects, campaign rollouts, in-store activation and customer-specific commercial alignment.
• Work with QC, Logistics, Demand Planning, Stock Control and Admin teams to resolve customer issues and protect service standards.
• Use CAE store feedback to identify account risks, execution gaps and commercial opportunities.

Skills

Commercial acumen

Customer relationship

Presentation skills

Organisational skills

Multi-stakeholder management

Excel & PowerPoint

FMCG/retail experience

Driving licence

Tools

Excel

PowerPoint

Job description

About The Role

We are looking for a Junior Key Account Manager to support and develop key customer relationships while taking ownership of selected accounts. Working closely with the Head of Sales, Customer Account Executive (CAE) and cross-functional teams, you will play a key role in delivering profitable growth through customer engagement, account management, commercial projects and operational excellence.

Key Responsibilities

• Support account management across our customer base.
• Act as a key point of contact for customer queries, commercial updates, issue escalation and cross-functional follow-up.
• Prepare account reports, meeting packs, customer updates and performance summaries using sales, store and market insight.
• Support range reviews, new product listings, product setup, and customer-specific administration.
• Develop growth opportunities across assigned accounts, including range, merchandising, activation and category initiatives.
• Coordinate with Marketing on brand projects, campaign rollouts, in-store activation and customer-specific commercial alignment.
• Work with QC, Logistics, Demand Planning, Stock Control and Admin teams to resolve customer issues and protect service standards.
• Use CAE store feedback to identify account risks, execution gaps and commercial opportunities.

Skills & Experience Required

• Strong commercial acumen.
• Excellent customer relationship and communication skills.
• Confident presentation and reporting ability.
• Strong organisation and project follow-through.
• Ability to manage multiple priorities and stakeholders.
• Good analytical skills and proficiency in Microsoft Office, especially Excel and PowerPoint.
• FMCG, retail grocery, fresh produce, sales support or account management experience is desirable.
• A full driving licence is preferred.

Why Join Us?

• Gain exposure to some of the most important retail customers in the market.
• Take ownership of your own customer portfolio from an early stage in your career.
• Work alongside experienced commercial leaders and cross-functional teams.
• Build expertise across sales, category management, customer development and commercial execution.
• Be part of a collaborative team focused on growth, innovation and customer excellence.
• Competitive Base Salary Range: € 50k-60k