IT Support Engineer: Azure/365 & Server Expert

Manila Recruitment; Ireland; Remote; EUR 42,000 - 56,000; Full time

Benefits offered by this job

Job summary

Manila Recruitment is recruiting for an Ireland-based IT Managed Services provider for a hands-on Helpdesk Specialist. You will resolve customer queries, work with the team on issues, and participate in projects while maintaining clear client communication.

The ideal candidate has 3+ years in IT support, strong AD/AAD, M365, Intune, Windows Server, and a solid foundation in networking and documentation.

Qualifications

• Bachelor’s degree in IT, CS, Engineering, or equivalent.
• 3+ years of IT support experience.
• Proficient in Active Directory and Azure Active Directory.
• Experience with Intune, Windows Server, and Windows desktop OS.
• Strong knowledge of Microsoft 365 administration.
• Skilled in network and firewall troubleshooting.
• Excellent understanding of email routing and related protocols.

Responsibilities

• Be a professional team member within the Helpdesk team.
• Resolve customer queries and collaborate to address issues.
• Participate in projects as needed.
• Maintain clear and effective customer communication.
• Engage continuously in professional development.
• Create and maintain IT systems documentation as required.

Skills

Team collaboration

Customer communication

Problem solving

Documentation

Education

Bachelor’s degree or equivalent

Tools

Active Directory

Azure Active Directory

Microsoft Intune

Windows Server

Windows desktop OS

Microsoft 365

Networking & Firewall troubleshooting

Email routing protocols

PowerShell scripting

VMware

Hyper-V

Veeam

Zerto

Azure Administrator

Microsoft 365 Administrator Expert

Job description

Manila Recruitment is recruiting for an Ireland-based IT Managed Services provider for a hands-on Helpdesk Specialist. You will resolve customer queries, work with the team on issues, and participate in projects while maintaining clear client communication.

The ideal candidate has 3+ years in IT support, strong AD/AAD, M365, Intune, Windows Server, and a solid foundation in networking and documentation.