IT & AV Support Engineer — Onsite, Teams & Travel

IT Search; Maynooth; On-site; EUR 42,000 - 58,000; Full time

Job summary

IT Search is seeking an IT Support Engineer to support its training hub and other sites. This permanent, on-site role in Maynooth combines desktop IT support with AV responsibilities to run day-to-day operations across office, training, and meeting environments.

You'll resolve service desk tickets, set up devices, support Teams and video conferencing, assist with onboarding and asset management, and travel to Dublin region sites as required.

Qualifications

• 3–5 years of experience in Desktop / IT Support
• Strong troubleshooting across hardware, software, networking, and AV systems
• Experience supporting Microsoft Teams and video conferencing solutions
• Familiarity with ITSM / ticketing systems
• Full Irish driving licence (required due to occasional site travel)

Responsibilities

• Resolve Service Desk tickets and provide hands-on IT support
• Set up and support laptops, phones, and end-user devices
• Provide AV support for meeting rooms, training sessions, and events
• Support Microsoft Teams and other video conferencing platforms
• Assist with onboarding, asset management, and device lifecycle processes
• Support remote users via VPN and remote access tools
• Travel to other locations for onsite IT support when required (Dublin region)

Skills

Desktop IT Support

AV systems

Microsoft Teams

Customer service

Communication

Tools

ITSM / Ticketing systems

VPN/Remote access

Video conferencing platforms

Job description

IT Search is seeking an IT Support Engineer to support its training hub and other sites. This permanent, on-site role in Maynooth combines desktop IT support with AV responsibilities to run day-to-day operations across office, training, and meeting environments.

You'll resolve service desk tickets, set up devices, support Teams and video conferencing, assist with onboarding and asset management, and travel to Dublin region sites as required.