IT Administrator at Moffett Automation

Moffett Automation; Monaghan; On-site; EUR 42,000 - 56,000; Full time

Benefits offered by this job

Additional leave

Company pension

Flexible working hours (flexitime)

Job summary

Moffett Automation is seeking an IT Administrator to provide day-to-day technical support across the business, ensuring systems and IT equipment operate effectively and securely. This on-site role involves resolving user issues, managing accounts and supporting the IT infrastructure.

The ideal candidate will have a IT-related degree and proven experience in IT support, with strong knowledge of Microsoft 365, Windows environments, and device-management tools like Intune and Entra ID.

Qualifications

• Bachelor’s degree in IT, Computer Science, Information Systems or a related discipline.
• Previous IT support/helpdesk or systems-administration experience.
• Strong knowledge of Microsoft 365 and Windows environments.
• Experience troubleshooting hardware, software and networking issues.
• Clear communication and ability to support users with varying technical knowledge.

Responsibilities

• Provide first-line and second-line technical support to employees.
• Set up and maintain laptops, desktops, mobile devices, printers and other IT equipment.
• Create and manage user accounts, permissions and access rights.
• Administer Microsoft 365, including Outlook, Teams, SharePoint and OneDrive.
• Support Entra ID, Intune and device-management activities.
• Troubleshoot hardware, software and connectivity issues.
• Maintain IT asset, licence and equipment records.
• Assist with cybersecurity controls and backups.

Skills

Microsoft 365

Windows OS

IT support

Communication skills

Problem solving

Education

Bachelor's degree in IT or related field

Tools

Microsoft Entra ID

Intune

Azure

SharePoint

Microsoft 365

Job description

This Full time on site position offers great opportunities for career growth.

IT Administrator Location: Monaghan Company: Moffett Automation Employment Type: Full-Time, On-Site

Role Purpose

The IT Administrator will provide day-to-day technical support across the business, ensuring employees, systems and IT equipment operate effectively and securely. The role involves resolving user issues, maintaining hardware and software, managing user accounts and supporting the continued development of the company’s IT infrastructure.

Key Responsibilities

• Provide first-line and second-line technical support to employees.
• Set up and maintain laptops, desktops, mobile devices, printers and other IT equipment.
• Create, manage and remove user accounts, permissions and access rights.
• Administer Microsoft 365, including Outlook, Teams, SharePoint and OneDrive.
• Support Microsoft Entra ID, Intune and device-management activities.
• Troubleshoot hardware, software, network and connectivity issues.
• Prepare IT equipment and system access for new employees.
• Complete access removal and equipment recovery for departing employees.
• Install, configure and update business software and operating systems.
• Maintain accurate IT asset, licence and equipment records.
• Support cybersecurity controls, antivirus systems, backups and system updates.
• Assist with ERP and other business-system support, including Epicor where applicable.
• Liaise with external IT providers and software suppliers when required.
• Maintain IT procedures, user guides and technical documentation.
• Support IT improvement, security and digital-transformation projects.
• Ensure all IT activities comply with company policies and data-protection requirements.

Essential Requirements

• Qualification in IT, Computer Science, Information Systems or a related discipline.
• Previous experience in an IT support, helpdesk or systems-administration role.
• Good knowledge of Microsoft 365 and Windows-based environments.
• Experience troubleshooting hardware, software and networking issues.
• Strong organisational and problem-solving skills.
• Clear communication skills and the ability to support users with different levels of technical knowledge.
• Ability to manage several support requests and priorities at the same time.
• A professional and confidential approach when handling company and employee information.

Desirable Experience

• Experience with Microsoft Entra ID, Intune, Azure or SharePoint.
• Understanding of cybersecurity, backup and disaster-recovery practices.
• Experience supporting an ERP system such as Epicor.
• Previous experience within a manufacturing or engineering environment.
• Knowledge of IT asset management and software licensing.

Personal Attributes

• Approachable and service-focused.
• Proactive and dependable.
• Strong attention to detail.
• Able to work independently and as part of a wider team.
• Willing to learn and keep up to date with developing technologies.

Benefits

• Additional leave
• Company events
• Company pension
• Employee assistance program
• Flexitime
• On-site parking
• Education: Bachelor's (preferred)
• Experience: IT support: 2 years (preferred)
• Language: English (required)
• Location: Monaghan, County Monaghan (required)
• Work Location: In person