IT Support / Clerical Officer

Company Details Confidential; Limerick; On-site; EUR 28,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Company pension

Training opportunities

Friendly working environment

Career progression

On-site parking

Job summary

Company Details Confidential, based in Limerick, is seeking an IT Support / Clerical Officer to join the team. The role combines first-line IT support with general administrative duties to ensure smooth office operations.

The successful candidate will provide day-to-day technical assistance, support MS 365 apps, manage records, and assist with data entry and customer orders, contributing to efficient service delivery.

Experience in IT support and a valid right to work in Ireland are required.

Qualifications

• Previous experience in IT support, admin, or office environment.
• Good knowledge of Windows and Microsoft 365.
• Strong IT troubleshooting and problem-solving skills.
• Excellent organisational and time management abilities.
• High level of accuracy and attention to detail.
• Strong written and verbal communication skills.
• Ability to work independently and in a team.
• Full permission to work in Ireland.

Responsibilities

• Provide first-line IT support for PCs, laptops, printers, and office devices.
• Troubleshoot hardware, software, and network issues.
• Set up computers, user accounts, emails, and peripherals.
• Assist with Microsoft 365 administration (Outlook, Teams, SharePoint, OneDrive).
• Maintain IT asset records and software licensing.
• Process customer orders and maintain records.
• Enter/update data in company systems and manage inquiries.

Skills

Windows OS

Microsoft 365

Troubleshooting

Time management

Communication

Education

QQI Level 5/6

IT Certifications

Tools

SharePoint

ERP software

Job description

UNIT 5A, Delta Retail Park, Ballysimon Road, Limerick, Co. Limerick, V94 Y8D4

Map Share/Print

Application Details

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit.Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.

Job Description

About the CompanyWe are a growing distribution company based in Co. Limerick, supplying products to customers across Ireland. We pride ourselves on delivering excellent customer service, maintaining efficient operations, and embracing technology to support our business. We are currently seeking a motivated and reliable IT Support / Clerical Officer to join our team.

The Role

This is a varied role that combines first-line IT support with general administrative and clerical duties. The successful candidate will provide day-to-day technical assistance to staff while supporting the smooth running of office operations.

Key Responsibilities

IT SupportProvide first-line technical support for PCs, laptops, printers, mobile devices, and other office equipment.
Troubleshoot hardware, software, and network issues.
Set up and configure new computers, user accounts, email accounts, and peripherals.
Assist with Microsoft 365 administration, including Outlook, Teams, SharePoint, and OneDrive.
Maintain IT asset records and software licensing.
Liaise with external IT service providers when required.
Perform routine system updates, backups, and security checks.
Assist with maintaining cybersecurity best practices across the business.

Clerical & Administrative DutiesProcess customer orders and maintain accurate records.
Enter and update data on company systems.
Answer telephone and email enquiries professionally.
Prepare reports, spreadsheets, and correspondence.
File and organise company documentation.
Assist with stock administration and inventory records.
Support management with general office administration.
Carry out other administrative duties as required.

Essential Requirements

Previous experience in an IT support, administrative, or office environment.
Good knowledge of Microsoft Windows and Microsoft 365.
Strong IT troubleshooting and problem-solving skills.
Excellent organisational and time management abilities.
High level of accuracy and attention to detail.
Strong written and verbal communication skills.
Ability to work independently and as part of a team.
Full permission to work in Ireland.

Desirable Skills

Experience with ERP, warehouse management, or distribution software.
Knowledge of networking fundamentals (routers, switches, Wi-Fi, VPNs).
Experience supporting printers and barcode scanning equipment.
Familiarity with cybersecurity best practices.
Relevant IT qualification (CompTIA A+, Microsoft certification, QQI Level 5/6, or equivalent).

What We Offer

• Competitive salary based on experience.
• Company pension scheme (where applicable).
• Training and professional development opportunities.
• Friendly and supportive working environment.
• Opportunities for career progression within a growing company.
• On-site parking.

Personal Attributes

We are looking for someone who is:Friendly, approachable, and customer focused.Self-motivated with a proactive attitude.Adaptable and willing to learn new systems.Able to manage multiple tasks and prior

prior

• Sector: construction

Career Level

• Experienced [Non-Managerial]