Installation Technician - Virgin Media - Munster

Actavo; Galway; On-site; EUR 36,000 - 48,000; Full time

Benefits offered by this job

Pension plan

Life assurance

Employee assistance programme

Refer a friend scheme

Maternity pay

Educational assistance

Career progression opportunities

Long Service Awards

Job summary

Actavo is seeking field operatives in Ireland to install telecommunication cable and equipment. You will deliver exceptional customer experiences from first call to job completion and use field apps to report progress and outcomes.

Training will be provided, and you will upskill through ongoing courses. Expect a KPI-driven role with flexible hours and safety-focused practices in a customer-facing environment.

Qualifications

• A full manual driver’s license is required.
• Experience using hand and power tools.
• Manual dexterity and problem-solving skills.
• Excellent communication skills required.
• KPI focused and willing to work flexible hours.

Responsibilities

• Installing telecommunication cable and equipment as per training.
• Deliver an excellent customer experience from initial phone call to job completion.
• Using field apps to report back on activity and works completed.
• Upskill and attend various training courses.
• Take due care to prevent loss or damage when working on a customer’s property.
• Timely accident reporting.
• Track faults using devices and tools provided.
• Using power tools and ladders safely.
• Maintain a clean and presentable appearance always.
• Adhere to and maintain compliance with all Health and Safety procedures.

Skills

Drive license

Communication skills

Time management

Problem solving

Tools

Hand & power tools

Job description

We’ve worked hard to build a culture where people feel a genuine sense of belonging, wherever they work in our operations, and whatever their role. Our culture is grounded in our core values and our very strong commitment to delivering every day for our clients and their customers, getting everyone home safely, and caring about your wellbeing.

What we offer

• Weekly pay based on previous weeks completed work
• Weeks 1-4 Training rate of €14.15 per hour
• Week 5 to end of month 5 - Field training rate of €14.42 per hour
• Rate card payable from week 5
• Avg earnings on rate card at month 6 is €39k per annum (5 day week Mon-Sat)
• Avg earnings on rate card at month 10 is €47k per annum (5 day week Mon-Sat)
• Double pay on Sunday's

Responsibilities

• Installing telecommunication cable and equipment as per training
• Deliver an excellent customer experience from initial phone call to job completion
• Using field apps to report back on activity and works completed
• Upskill and attending various training courses
• Take due care to prevent loss or damage when working on a customer’s property
• Timely accident reporting
• Track faults using devices and tools provided
• Using power tools and ladders safely
• Maintain a clean and presentable appearance always
• Adhere to and maintain compliance with all Health and Safety procedures

Requirements

• A full manual driver’s license is required
• Full training provided
• Experience using hand and power tools
• Manual dexterity and problem-solving skills
• Excellent communication skills required
• Time Management
• Problem solving skills
• KPI focused and willing to work flexible hours to meet the needs of the business

Benefits

• Pension plan
• Life assurance – 4 times your annual salary
• Employee assistance programme
• Refer a friend scheme
• Maternity pay
• Educational assistance
• Career progression opportunities
• Long Service Awards