Installation Technician - Three - Dublin

Actavo; Dublin; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Pension plan

Life assurance – 4 times your annual 薪

Employee assistance programme

Refer a friend scheme

Maternity pay

Educational assistance

Career progression opportunities

Long Service Awards

Job summary

Actavo in Ireland is seeking a site-based broadband installation technician to deliver on-site service and support for clients. You will install and service broadband products, adhere to health and safety policies, and strive to meet KPI targets while delivering excellent customer experiences.

The role requires a full, clean driving licence, strong IT literacy, and the ability to work at heights. You will join a team that values safety, quality, and professional representation of the brand

Qualifications

• Full, clean driver’s license is required.
• Good literacy, numeric and IT skills.
• Technical/Installations minded.
• Must be target driven to deliver on KPI’s set by the Client.
• Able to work at heights.
• Must understand company health and safety policies and adhere to same always.

Responsibilities

• Adhere to and maintain compliance with all Health and Safety procedures within your work.
• Install and service broadband products to a standard set out by the Client
• Work to achieve Key Performance Indicators (KPI’s) set out by Client and Actavo
• Deliver a first-class customer experience and positively promote the brand, through on-site performance

Skills

Customer service

Communication

Time management

Project management

Job description

We’ve worked hard to build a culture where people feel a genuine sense of belonging, wherever they work in our operations, and whatever their role. Our culture is grounded in our core values and our very strong commitment to delivering every day for our clients and their customers, getting everyone home safely, and caring about your wellbeing.
We believe the diverse work we do really matters – whether we are connecting people and businesses to complex fibre networks, supporting large industrial projects and utilities, building modular spaces in which to learn, work or play, or delivering creative events to inspire and entertain.

Responsibilities

• Adhere to and maintain compliance with all Health and Safety procedures within your work. Ensuring you are responsible for yourself and/or team members who report into you
• Install and service broadband products to a standard set out by the Client
• Work to achieve Key Performance Indicators (KPI’s) set out by both the Client and Actavo
• Deliver a first-class customer experience and positively promote the brand, through on-site performance

Requirements

• A full, clean driver’s license is required
• Good literacy, numeric and IT skills
• Technical/Installations minded
• Communication
• Time Management
• Project Management and Planning
• Customer Service
• Must be target driven to deliver on KPI’s set by the Client
• Able to work at heights
• Must be able to understand company health and safety policies and adhere to same always
• Determined and committed to high quality standards
• Exceptional customer focus with a positive, can-do attitude
• Flexibility in line with business requirements
• Ability to represent the company in a professional manner at all times

Benefits

• Pension plan
• Life assurance – 4 times your annual salary
• Employee assistance programme
• Refer a friend scheme
• Maternity pay
• Educational assistance
• Career progression opportunities
• Long Service Awards