Inside Sales Representative

Sherweb Inc.; Leinster; Hybrid; EUR 32,000 - 52,000; Full time

Benefits offered by this job

Flexible total rewards package

Vacation entitlement

SherwebLife events

Job summary

Sherweb Inc. in Ireland is seeking an Inside Sales Representative to support Account Managers, grow the book of business, and nurture reseller relationships. This hybrid role is based in Ireland with two days a week at the Dublin office.

You will coordinate with pricing, credits and escalations, identify new opportunities, book meetings with partners, and relay feedback to internal teams. The ideal candidate has two years in customer-facing roles and strong MS licensing knowledge.

Qualifications

• 2 years of experience in a customer-facing position.
• Proficient with CRM dashboards and activity management.
• Strong time management and organizational skills.
• Excellent written and verbal communication skills.
• Familiarity with Managed Service Providers (MSPs) and their operations.

Responsibilities

• Work with Account Managers to help them grow their book of business.
• Support reseller relationships alongside Account Managers and helping them with day-to-day interactions with Sherweb.
• Communicate internally across multiple departments as a liaison for the sales team.
• Supporting account managers by coordinating with the appropriate internal teams on pricing, credit requests, and escalations.
• Identify sales opportunities & collecting customer information for future follow-ups.
• Book meetings and calls between representatives and partners.
• Coordinate internal and external partner-experience feedback.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Skills

CRM dashboards

Customer-facing experience

Time management

Communication skills

MS licensing knowledge

Tools

Dynamics CRM

Outlook

Teams

Excel

Microsoft licensing

Job description

Location : Hybrid(2 days a week from Dublin office)

Stand Out of the Cloud.

At Sherweb, we believe there's always a different way forward. We help businesses navigate the cloud with confidence, curiosity, and expertise, and we bring that same mindset to our people.

If you're looking for a place where you can challenge assumptions, explore new opportunities, and build a career that's uniquely yours, you've come to the right place. Here, you won't be asked to fit a predetermined path. You'll be encouraged to discover what's possible and go further than you thought you could.

Here's how you will contribute to the success of the company

• An Inside Sales Representative at Sherweb, has a number of sales-related duties and responsibilities, including but not limited to:
  • Working with Account Managers to help them grow their book of business.
  • Supporting reseller relationships alongside Account Managers and helping them with day-to-day interactions with Sherweb.
  • Communicate internally across multiple departments as a liaison for the sales team.
  • Supporting account managers by coordinating with the appropriate internal teams on pricing, credit requests, and escalations.
  • Identify sales opportunities & collecting customer information for future follow-ups.
  • Book meetings and calls between representatives and partners.
  • Coordinate internal and external partner-experience feedback.
  • Updates job knowledge by studying new product descriptions; participating in educational opportunities.
  • Accomplishes department and organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Here's what you need to have and master to get the job

• 2 years of experience in a customer-facing position.
• Proficient with CRM dashboards, activity managementand other functionalities.
• Ability to juggle multiple tasks and priorities.
• Strong time managementand organizational skills.
• Strong written and verbal communication skills.
• Excellent knowledge of Microsoft licensing and products (Outlook, Teams, Excel, Dynamics CRM).
• Experience in a similar sales role is preferred.
• Familiarity with Managed Service Providers (MSPs) and their operations.

A workplace built for people who like to explore

A welcoming and diverse culture where different perspectives help us discover better ways forward

Modern tools and technologies that empower you to do your best work

A results-driven environment that values initiative, curiosity, and fresh thinking

The freedom to take ownership, try new approaches, and make a meaningful impact

Annual performance and compensation reviews that recognize growth and contribution

Talented, supportive colleagues who are always willing to share knowledge and learn from one another

A flexible total rewards package designed around you

Vacation entitlement that recognizes your previous experience

Additional paid time off to rest, recharge, and come back inspired

Flexible benefits that adapt to your needs and stage of life

Flexible savings options to help you plan for what's next

The freedom to grow your way

Your career doesn't have to follow a predetermined route. Whether you're looking to deepen your expertise, explore a new role, take on bigger challenges, or discover skills you never knew you had, we'll give you the space, support, and opportunities to make it happen.

And of course, there's SherwebLife

Our people are spread across different locations, backgrounds, and experiences, but we make time to connect. From virtual events to in-person gatherings, SherwebLife brings us together to celebrate, learn, have fun, and create memorable moments throughout the year.

Stand Out of the Cloud. Discover how far your curiosity can take you.