In-Store Betting Associate | Flexible Hours

Flutter UK & Ireland

Killarney

On-site

EUR 16,000 - 23,000

Full time

14 days+

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Benefits offered by this job

Competitive salary

Overtime & bank holiday premiums

Paid rest breaks

Flexible work patterns

Performance bonus

Family leave

Company Sharesave Scheme

Life cover

Company pension

Sick pay

Discounted health insurance

Employee assistance programme

Company social events

Eyecare vouchers

Cycle to work

Tax saver tickets

Job summary

Flutter Entertainment is seeking a Retail Betting Assistant in Ireland to support customers with bets via terminals, phone, and in-shop transactions. You will maintain a welcoming shop presentation and step in for the Shop Manager when needed.

The role emphasizes a proactive, customer-first approach in a fast-paced betting shop environment, with benefits and opportunities for growth within Flutter’s operations. Prior experience in customer service is valued.

Qualifications

Excellent customer service skills and a positive, helpful attitude.
Strong communication and listening abilities with customers.
Capability to resolve queries and problems quickly and effectively.
Ability to work well with others in a fast-paced retail environment.

Responsibilities

Assist customers with placing bets across terminals, phone and in-shop channels.
Maintain inviting shop presentation and standards.
Act as the lead in the shop in absence of the Shop Manager.
Adapt to changing situations while staying customer-focused.
Follow all guidelines and regulations to support social responsibility.