Retail Betting Specialist — Flexible Hours & Bonus

Paddy Power; Templemore; On-site; EUR 16,000 - 23,000; Full time

Benefits offered by this job

Competitive salary

Overtime premiums

Rest breaks

Flexible Work Patterns

Performance Bonus

Family Leave

Pension Scheme

Life Cover

Sick Pay

Discounted Health Insurance

Employee Assistance Programme

Social Events

Cycle to work scheme

Tax Saver Tickets

Job summary

Paddy Power in Ireland is hiring for a permanent shop role where you will assist customers with bets across terminals and in shop. You’ll keep the shop looking inviting and may act as the Shop Manager in their absence, delivering a seamless customer experience in a dynamic retail betting environment.

You’ll bring strong hosting skills, enjoy a fast-paced setting, and be ready to adapt while maintaining high standards of service and compliance.

Qualifications

• Excellent customer service skills and ability to provide a friendly, positive experience.
• Ability to thrive in a fast-paced betting shop environment.
• Confident communication and problem-solving to handle customer queries.

Responsibilities

• Assisting customers to place bets through betting terminals, telephone services, and in-shop transactions.
• Maintaining excellent shop presentation standards to create an inviting atmosphere.
• Assuming responsibilities in the Shop Manager’s absence to ensure smooth shop operations.
• Adapting to changing situations with a customer-focused approach.
• Fulfilling social responsibility duties by adhering to guidelines and regulations.

Skills

Customer service

Fast-paced environment

Communication

Problem solving

Team support

Hosting

Job description

Paddy Power in Ireland is hiring for a permanent shop role where you will assist customers with bets across terminals and in shop. You’ll keep the shop looking inviting and may act as the Shop Manager in their absence, delivering a seamless customer experience in a dynamic retail betting environment.

You’ll bring strong hosting skills, enjoy a fast-paced setting, and be ready to adapt while maintaining high standards of service and compliance.