Betting Shop Host & Customer Champion

Flutter Entertainment Plc.; Thurles; Vor Ort; EUR 16.000 - 23.000; Vollzeit

Benefits dieser Stelle

Company Sharesave Scheme

Life Cover

Pension Scheme

Health Insurance (discounted)

Employee Assistance Programme (6 free

Discounted Health Insurance

Zusammenfassung

Flutter Entertainment Plc. is seeking a Retail Betting Assistant in Ireland to help customers place bets across terminals, phone, and in-shop channels. The role emphasizes maintaining an inviting shop ambiance and supporting operations in the Shop Manager's absence.

You will be part of a team delivering friendly service, resolving customer queries, and adapting to a fast-paced betting shop environment while upholding social responsibilities and high standards.

Qualifikationen

• Excellent customer service delivering friendly, professional experiences.
• Proactive and results-driven in a fast-paced betting shop environment.
• Confident communication for handling queries and resolving issues.
• Adaptable and enthusiastic with a willingness to learn and support team members.

Aufgaben

• Assist customers to place bets via terminals, phone, and in-shop transactions.
• Maintain shop presentation to invite customers.
• Manage shop operations in the absence of the Shop Manager.
• Adapt to changing situations while focusing on customer experience.

Kenntnisse

Customer service

Clear communication

Problem solving

Team support

Hosting guests

Jobbeschreibung

Flutter Entertainment Plc. is seeking a Retail Betting Assistant in Ireland to help customers place bets across terminals, phone, and in-shop channels. The role emphasizes maintaining an inviting shop ambiance and supporting operations in the Shop Manager's absence.

You will be part of a team delivering friendly service, resolving customer queries, and adapting to a fast-paced betting shop environment while upholding social responsibilities and high standards.