Retail Betting Host — Flexible Hours, Fast-Paced Role

Paddy Power; Thurles; On-site; EUR 16,000 - 23,000; Full time

Benefits offered by this job

Overtime premium

Flexible hours

Performance bonus

Company Sharesave

Life cover

Pension scheme

Sick pay

Hospitality discounts

Job summary

Paddy Power in Ireland is seeking a customer-focused retail betting team member to join our stores. You will assist customers in placing bets via terminals, telephone, and in-shop transactions while maintaining an inviting shop environment and hospitality standards.

You will cover shop operations in the absence of the Shop Manager, adapt to changing situations with a strong customer focus, and uphold social responsibility guidelines.

Qualifications

• Excellent customer service skills in a fast-paced retail betting environment.
• Confident communication and problem-solving abilities.
• Adaptable and enthusiastic with willingness to learn and support team members.
• Excellent hosting skills creating welcoming customer experiences.

Responsibilities

• Assist customers to place bets across terminals, phone, and in-shop transactions.
• Maintain inviting shop presentation and hospitality standards.
• Act as the Shop Manager in their absence to ensure smooth operations.
• Adapt to changing situations while maintaining a customer-focused approach during hosting.
• Fulfill social responsibility duties per guidelines and regulations.

Skills

Customer service

Communication

Problem solving

Adaptability

Hosting skills

Job description

Paddy Power in Ireland is seeking a customer-focused retail betting team member to join our stores. You will assist customers in placing bets via terminals, telephone, and in-shop transactions while maintaining an inviting shop environment and hospitality standards.

You will cover shop operations in the absence of the Shop Manager, adapt to changing situations with a strong customer focus, and uphold social responsibility guidelines.