Betting Shop Host: Customer-First Sales & Support

Flutter Entertainment Plc.; Galway; On-site; EUR 16,000 - 23,000; Full time

Benefits offered by this job

Company Pension Scheme

Life Cover

Company Sharesave Scheme

Discounted Health Insurance

Employee Assistance Programme

Wedding Leave

Sick Pay

Job summary

Paddy Power Retail Betting Assistant role in Galway offers an engaging customer service-focused position within Flutter Entertainment Plc. You will help customers place bets, promote online and in-shop products, and maintain a welcoming shop environment.

No prior betting industry experience is required as full training is provided; you will be part of a team that aims to exceed customer expectations and drive sales while upholding company values.

Qualifications

• No prior betting industry experience required; full training provided.
• Customer-focused role in a busy retail environment.

Responsibilities

• Assisting customers to place bets through various channels, such as our betting terminals, telephone services, and in-shop transactions
• Maintaining excellent shop presentation standards to create an inviting atmosphere for customers
• Stepping up and guiding operations in the absence of the Shop and Deputy Manager, ensuring smooth functioning of the shop
• Adapting to different situations while remaining customer-focused
• Fulfilling social responsibility duties by adhering to established guidelines and regulations

Job description

Paddy Power Retail Betting Assistant role in Galway offers an engaging customer service-focused position within Flutter Entertainment Plc. You will help customers place bets, promote online and in-shop products, and maintain a welcoming shop environment.

No prior betting industry experience is required as full training is provided; you will be part of a team that aims to exceed customer expectations and drive sales while upholding company values.