Retail Betting Host — Dynamic, Customer-Driven

Flutter UK & Ireland; Thurles; On-site; EUR 16,000 - 23,000; Full time

Benefits offered by this job

Competitive salary after 12 months

Overtime premiums

Paid rest breaks

Flexible work patterns

Performance bonus

Job summary

Flutter Entertainment is seeking a Retail Betting Assistant to join our Ireland shops. You will assist customers with bets across terminals, phone, and in-shop channels while maintaining an inviting, well-presented shop.

You’ll cover operations in the Shop Manager’s absence, adapt to changing situations, and uphold responsible betting guidelines. A competitive package includes benefits and progression opportunities within Flutter.

Qualifications

• Excellent customer service in person and over the phone or terminals.
• Proactive and results-driven in a fast-paced betting shop.
• Confident communication and effective problem-solving with customers.
• Adaptable and enthusiastic, eager to learn and support team.
• Strong hosting skills creating a welcoming customer experience.

Responsibilities

• Assisting customers to place bets through terminals, telephone, and in-shop channels.
• Maintain top-notch shop presentation and inviting atmosphere.
• Cover operations in the absence of the Shop Manager for smooth running.
• Adapt to changing situations while staying customer-focused during hosting.
• Fulfill social responsibility duties by following guidelines and regulations.

Skills

Customer service

Communication

Problem solving

Adaptability

Hosting skills

Job description

Flutter Entertainment is seeking a Retail Betting Assistant to join our Ireland shops. You will assist customers with bets across terminals, phone, and in-shop channels while maintaining an inviting, well-presented shop.

You’ll cover operations in the Shop Manager’s absence, adapt to changing situations, and uphold responsible betting guidelines. A competitive package includes benefits and progression opportunities within Flutter.