Hybrid HR Support Administrator — People Services

PTSB; Dublin; Hybrid; EUR 32,000 - 46,000; Full time

Job summary

PTSB is seeking an HR Support Administrator to join the People Services team in Dublin. The role focuses on delivering high-quality HR admin, maintaining employee records and supporting HR systems with a service-oriented approach.

You will handle inquiries, ensure data integrity and assist with reporting, while contributing to process improvements and regulatory compliance in a hybrid work setting.

Qualifications

• Excellent interpersonal and customer service standards.
• Proven ability to meet tight deadlines and manage priorities.
• Discretion handling confidential or sensitive information.
• Solid knowledge of current employment legislation and compliance.
• Clear written and spoken communication skills.
• Strong organizational skills and structured work approach.

Responsibilities

• Provide administrative support across the full employee lifecycle from onboarding to offboarding.
• Respond to queries from employees, managers and stakeholders in a timely, professional manner.
• Maintain accurate employee records and data integrity across HR systems.
• Prepare HR documentation and routine employment transactions.
• Support People Services processes in line with service levels and standards.
• Ensure compliance with policies, legislation and data protection obligations.
• Assist with reporting, data audits and management information requests.
• Build relationships with stakeholders across People Services and the business.
• Identify opportunities for process improvement, standardisation and automation.
• Support HR projects and cyclical activities as required.

Skills

Interpersonal skills

Customer service

Deadline discipline

Written & verbal communication

Attention to detail

Team collaboration

Job description

PTSB is seeking an HR Support Administrator to join the People Services team in Dublin. The role focuses on delivering high-quality HR admin, maintaining employee records and supporting HR systems with a service-oriented approach.

You will handle inquiries, ensure data integrity and assist with reporting, while contributing to process improvements and regulatory compliance in a hybrid work setting.