Hybrid Client Services & Compliance Associate

LLOYD'S REGISTER INTERNATIONAL; Blanchardstown; Hybrid; EUR 25,000 - 30,000; Full time

Benefits offered by this job

Annual leave 25 days

Volunteer days

Pension scheme

Health insurance

Healthcare cash plan

Salary review

Maternity/paternity pay

BenefitHub access

Refer a friend

Job summary

Seetec Employment and Skills Ireland is seeking a Service Support Associate in Blanchardstown. You will provide first-line and ongoing contact with clients and employers to process information verifying employment milestones, and produce compliance reports.

You’ll support clients across their journey, from scheduling initial appointments to verifying employment at intervals, within a fast-paced environment.

Qualifications

• Leaving Certificate standard as a minimum.
• Previous experience of telephone-based or face-to-face customer service delivery.
• Successful experience in a target-driven environment.
• Proven organisational skills with attention to detail.
• Effective team player with a positive outlook.
• Excellent interpersonal and communication skills.
• Ability to adapt to change and use resources to solve problems.
• Proficient in IT, including Microsoft Office.
• Fluent level English.

Responsibilities

• Document all call information and complete paperwork.
• Research and clarify required information.
• Liaise with delivery centres to gather information and resolve issues.
• Identify and escalate priority issues.

Skills

Leaving Cert

Telephone-based customer service

Target-driven

Organisational skills

Team player

Interpersonal skills

Excellent communication

Adaptability

IT literacy (MS Office)

Fluent English

Education

Leaving Certificate

Tools

Microsoft Office

Job description

Seetec Employment and Skills Ireland is seeking a Service Support Associate in Blanchardstown. You will provide first-line and ongoing contact with clients and employers to process information verifying employment milestones, and produce compliance reports.

You’ll support clients across their journey, from scheduling initial appointments to verifying employment at intervals, within a fast-paced environment.