HR & Employment Law Advisor (Client-Focused)

The Portfolio Group Inc.; Ballyerra; On-site; EUR 45,000 - 55,000; Full time

Benefits offered by this job

Day off on your birthday

Holidays increase after 2 and 5 years’

Company incentives, discount schemes

Job summary

The Portfolio Group Inc. is seeking an HR Consultant in Cork City, Republic of Ireland. You will provide HR and Employment Law advice by telephone to a diverse client base across Ireland, while ensuring compliance and risk awareness.

Day-to-day responsibilities include working to KPIs, updating knowledge, recording case details, and participating in trainings to keep services compliant. Excellent communication within a busy team is essential.

Qualifications

• HR and Employment Law knowledge is an absolute must.
• Provide HR and Employment Law Advice to clients.
• Work in a team providing legally compliant advice by telephone to support client needs.

Responsibilities

• Work in line with departmental KPI’s, ensuring support is provided to clients with quality sound advice within SLA’s.
• Keep personal knowledge of employment law and HR best practices up to date.
• Advise, assist and guide clients with all employment law/HR enquiries.
• Ensure advice is recorded accurately against cases and all client/call information is captured in the database.
• Attend legal briefings and internal training to keep advice compliant with services.
• Adhere to departmental protocols to maintain high-quality service.
• Offer clients options regarding take-up of other products and make recommendations accordingly.
• Attend departmental or office team meetings.
• Maintain a professional and responsible attitude.
• Work as part of a busy team and carry out other tasks as directed by Management.
• Stay updated on products to drive referrals and engagement with other services.

Skills

HR knowledge

Employment law

Job description

The Portfolio Group Inc. is seeking an HR Consultant in Cork City, Republic of Ireland. You will provide HR and Employment Law advice by telephone to a diverse client base across Ireland, while ensuring compliance and risk awareness.

Day-to-day responsibilities include working to KPIs, updating knowledge, recording case details, and participating in trainings to keep services compliant. Excellent communication within a busy team is essential.