HR Consultant

The Portfolio Group Inc.; Ballyerra; On-site; EUR 45,000 - 55,000; Full time

Benefits offered by this job

Day off on your birthday

Holidays increase after 2 and 5 years’

Company incentives, discount schemes

Job summary

The Portfolio Group Inc. is seeking an HR Consultant in Cork City, Republic of Ireland. You will provide HR and Employment Law advice by telephone to a diverse client base across Ireland, while ensuring compliance and risk awareness.

Day-to-day responsibilities include working to KPIs, updating knowledge, recording case details, and participating in trainings to keep services compliant. Excellent communication within a busy team is essential.

Qualifications

• HR and Employment Law knowledge is an absolute must.
• Provide HR and Employment Law Advice to clients.
• Work in a team providing legally compliant advice by telephone to support client needs.

Responsibilities

• Work in line with departmental KPI’s, ensuring support is provided to clients with quality sound advice within SLA’s.
• Keep personal knowledge of employment law and HR best practices up to date.
• Advise, assist and guide clients with all employment law/HR enquiries.
• Ensure advice is recorded accurately against cases and all client/call information is captured in the database.
• Attend legal briefings and internal training to keep advice compliant with services.
• Adhere to departmental protocols to maintain high-quality service.
• Offer clients options regarding take-up of other products and make recommendations accordingly.
• Attend departmental or office team meetings.
• Maintain a professional and responsible attitude.
• Work as part of a busy team and carry out other tasks as directed by Management.
• Stay updated on products to drive referrals and engagement with other services.

Skills

HR knowledge

Employment law

Job description

HR Consultant (49332SKR6) Cork City, Republic of Ireland

Salary: EUR45000 - EUR55000 per annum

The HR Consultant role requires you to work within a team providing legally compliant advice and HR assistance to clients by telephone to support the needs of the individual client and to highlight any options that are non-compliant as well as ensuring the client is fully aware of the risk these options present.

You will provide HR and Employment Law Advice to the wide variety of clients throughout various industries across Ireland.

Day to Day Responsibilities:

• To work in line with the departmental KPI’s, ensuring support is provided to clients in a productive manner with quality sound advice and within set SLA’s.
• To ensure that personal knowledge of employment law and HR best practice is continually updated.
• To advise, assist and guide clients with all employment law/HR enquiries received.
• To ensure that all advice is recorded accurately against the appropriate cases and all other client and call information is correctly captured on the database.
• Attend legal briefings and internal company training to ensure that advice provided is compliant with our services.
• Ensure departmental protocols are adhered to ensuring a high-quality level of service is always provided.
• Offer clients options regarding the take up of other products we provide and make recommendations accordingly.
• Attend departmental or office team meetings.
• Always maintain a professional and responsible attitude.
• Work as part of a busy team and carry out any other tasks deemed necessary by the Management Team.
• To ensure you are fully updated on products and additional services to drive referrals and engagement with other services which aids retention.

What you bring to the team

Your driven attitude, a thirst for knowledge and the ability to communicate effectively within the team will contribute your success in this fast-paced environment. HR and Employment Law knowledge is an absolute must for this role.

• Day off on your birthday
• Holidays increase after2 and 5 years’service
• Company incentives, access to discount schemes

49332SKR6

INDIRE