Hotel Duty Manager - Lead F&B & Guest Experience

Byrne Hotel Group; Galway; Sur place; EUR 35 000 - 52 000; Plein temps

Résumé du poste

Byrne Hotel Group is seeking an experienced Duty Manager to lead hotel operations across departments, ensuring safety, efficiency and exceptional service. The role focuses on multi-tasking in F&B and front desk functions, with a hands-on leadership style and strong communication skills.

The successful candidate will work with management to uphold standards, train staff and identify revenue opportunities while delivering guest satisfaction in a busy hotel environment.

Qualifications

• Experience as a supervisor in the services industry (bar, restaurant or hotel).
• HACCP qualifications are a plus.
• Ability to multi-task and assist in all hotel areas.
• Experience with hotel front office systems is essential.

Responsabilités

• Lead daily operations on duty with focus on service excellence.
• Coordinate across hotel departments to maintain safety and standards.
• Drive revenue opportunities through upselling and guest satisfaction.
• Provide hands-on leadership and staff training when needed.
• Ensure effective communication with management and HR for handovers.
• Maintain hotel presentation and customer service standards.

Connaissances

Supervisor experience

HACCP qualifications

Multi-tasking

Front office systems

Events coordination

Communication skills

Team player

Attention to detail

English fluency

Description du poste

Byrne Hotel Group is seeking an experienced Duty Manager to lead hotel operations across departments, ensuring safety, efficiency and exceptional service. The role focuses on multi-tasking in F&B and front desk functions, with a hands-on leadership style and strong communication skills.

The successful candidate will work with management to uphold standards, train staff and identify revenue opportunities while delivering guest satisfaction in a busy hotel environment.