Hotel Duty Manager: Guest Experience & Service

MissionHires; Cork; On-site; EUR 35,000 - 47,000; Full time

Benefits offered by this job

Competitive rate of pay

Relocation Assistance

Access to Company Pension Scheme

Employee referral bonus

Special rates in hotel accommodation

Job summary

MissionHires is seeking a Duty Manager to assist in the smooth running of hotel operations. You will be responsible for overseeing departmental strategies, ensuring guest comfort, and maximizing revenue.

The ideal candidate will possess strong leadership and customer service skills, with the ability to guide teams and handle emergency situations. The role offers a competitive salary and various benefits, including relocation assistance and access to a company pension scheme.

Qualifications

• Ability to oversee and ensure smooth operations across multiple hotel departments.
• Strong leadership skills to guide teams and handle emergency situations.
• Excellent customer service and complaint-handling skills.

Responsibilities

• Ensure operations in all areas meet agreed standards.
• Assist in daily operation of F&B outlets.
• Maintain a presence in key areas during peak times.

Skills

Leadership skills

Customer service skills

Organizational skills

Knowledge of food and beverage operations

Flexibility in operations

Job description

MissionHires is seeking a Duty Manager to assist in the smooth running of hotel operations. You will be responsible for overseeing departmental strategies, ensuring guest comfort, and maximizing revenue.

The ideal candidate will possess strong leadership and customer service skills, with the ability to guide teams and handle emergency situations. The role offers a competitive salary and various benefits, including relocation assistance and access to a company pension scheme.