Guest Experience Lead - Front Desk & Facilities

Jones Lang LaSalle Incorporated; Dublin; On-site; EUR 28,000 - 36,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Dublin is seeking a Front of House Specialist to manage the reception area and support facilities services.

You will greet visitors, answer calls, coordinate logistics, and ensure a secure, professional environment. The role requires strong communication, multitasking, and a polished appearance.

Join JLL to contribute to a world-class client experience at our Dublin office.

Qualifications

• Strong communication and interpersonal skills.
• Professional appearance and demeanor.
• Experience as a receptionist preferred.
• Proficiency with MS Office and related tools.
• Ability to multitask and manage priorities in a fast-paced environment.
• Excellent written and verbal communication.

Responsibilities

• Provide superior customer service to meet on-site client's expectations.
• Meet and greet entrants in a warm, professional manner.
• Answer main phone line and direct calls.
• Coordinate courier, post and logistics.
• Maintain confidentiality of communications.
• Prepare meeting rooms and set-ups.
• Manage access badges.
• Perform general office duties as assigned.
• Support reporting and facilities coordination.
• Keep reception area neat and professional.

Skills

Confident communicator

Interpersonal skills

MS Office proficiency

Attention to detail

Professional appearance

Multi-tasking

Customer service

Receptionist experience

Team player

Time management

Written and verbal communication

Tools

MS Office

Job description

Jones Lang LaSalle Incorporated in Dublin is seeking a Front of House Specialist to manage the reception area and support facilities services.

You will greet visitors, answer calls, coordinate logistics, and ensure a secure, professional environment. The role requires strong communication, multitasking, and a polished appearance.

Join JLL to contribute to a world-class client experience at our Dublin office.