Guest Experience Host | Flexible Shifts & Perks

Staycity Group; Dublin; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Paid family leave

Flexible working patterns

Bonus scheme

Discounted rates for overnight stays

Refer and earn scheme

Cycle to work

Education Support

Volunteer days

Employee Assistance Program

Birthday day off

Job summary

Staycity Group in Dublin is seeking a Reception Team Member to welcome guests, manage check-ins, answer inquiries and provide a friendly, efficient service across busy properties. You will be a brand ambassador, ensuring first impressions are positive and guests feel at home.

Join a team of hospitality lovers focused on standout guest journeys and a supportive culture. You will handle reservations, assist with enquiries, and coordinate with housekeeping and security to maintain smooth

Qualifications

• Excellent communication and interpersonal skills are essential.
• Previous hospitality or reception experience is helpful but not required.
• Flexibility to work early or late shifts, including weekends, is needed.

Responsibilities

• Welcome guests and manage registrations/check-ins with a friendly, efficient service.
• Answer inquiries and assist guests to ensure a smooth stay.
• Coordinate with housekeeping, security and other teams to maintain high standards.
• Handle reservations and guest requests, resolving issues promptly and professionally.
• Represent Staycity Group as a brand ambassador and uphold its values.

Skills

Communication skills

Interpersonal skills

Guest service

Tools

Opera

Job description

Staycity Group in Dublin is seeking a Reception Team Member to welcome guests, manage check-ins, answer inquiries and provide a friendly, efficient service across busy properties. You will be a brand ambassador, ensuring first impressions are positive and guests feel at home.

Join a team of hospitality lovers focused on standout guest journeys and a supportive culture. You will handle reservations, assist with enquiries, and coordinate with housekeeping and security to maintain smooth