Guest Experience & Facilities Concierge

CBRE Group, Inc.; Dublin; Hybrid; EUR 28,000 - 36,000; Full time

Job summary

CBRE Group, Inc. in Dublin seeks a Workplace Experience Coordinator to deliver world-class service to employees and guests in a designated building. You will be the first point of contact, greet visitors, issue passes, and uphold security protocols.

You will handle phone inquiries, coordinate events, manage office services, and liaise with vendors while maintaining organization and a proactive customer-service approach.

Qualifications

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook).

Responsibilities

• Greet visitors and issue passes while following security protocols.
• Answer the phone professionally and assist visitors.
• Arrange recreational, dining, and business activities as requested.
• Coordinate on-site events and manage supplies and setup.
• Handle inquiries with a customer-service mindset and escalate when needed.
• Coordinate with vendors who supply services or goods to the workplace.

Skills

Communication skills

Organizational skills

Following routines

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE Group, Inc. in Dublin seeks a Workplace Experience Coordinator to deliver world-class service to employees and guests in a designated building. You will be the first point of contact, greet visitors, issue passes, and uphold security protocols.

You will handle phone inquiries, coordinate events, manage office services, and liaise with vendors while maintaining organization and a proactive customer-service approach.