German-Speaking SaaS Renewals Specialist

Omnissa; Ballincollig; Ibrido; EUR 28.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Hybrid work model

Descrizione del lavoro

Omnissa is a Cork, Ireland-based company seeking a Renewals Specialist fluent in German to manage high-volume renewals in a transactional SaaS environment. The role emphasizes timely communications, contract term confirmations, and proactive engagement with customers.

Ideal candidates have 0-2 years in customer-facing roles, strong communication, and a customer-first mindset. The position is hybrid, requiring in-office presence three days a week in Cork.

Competenze

• 0-2 years in customer-facing or sales roles.
• Strong motivation to build a career in tech sales.
• Thrives in high-volume, transactional environments.
• Familiarity with CRM systems, preferably Salesforce.

Mansioni

• Manage end-to-end renewal process for a high volume of accounts.
• Engage with customers 90-120 days in advance to confirm terms and renew.
• Ensure renewal communications are accurate and timely.
• Serve as the first point of contact for renewal discussions.
• Highlight value of Omnissa’s solutions and escalate issues as needed.
• Maintain renewal data in Salesforce.

Conoscenze

Customer-facing experience

Sales in SaaS

CRM experience (Salesforce)

Excellent communication

Organizational skills

Strumenti

Salesforce CRM

Descrizione del lavoro

Omnissa is a Cork, Ireland-based company seeking a Renewals Specialist fluent in German to manage high-volume renewals in a transactional SaaS environment. The role emphasizes timely communications, contract term confirmations, and proactive engagement with customers.

Ideal candidates have 0-2 years in customer-facing roles, strong communication, and a customer-first mindset. The position is hybrid, requiring in-office presence three days a week in Cork.