Front of House Manager (The Seven Arches)

Company Details Confidential; Navan; On-site; EUR 36,000 - 48,000; Full time

Benefits offered by this job

Employee discount

Tips

Job summary

The Seven Arches in Navan is seeking a Front of House Manager to oversee the front desk and maintain high customer service standards. You will coordinate daily operations, work with Operations, Reservations and Sales teams, and ensure billing, GDPR, and health and safety compliance.

We require a minimum of 2 years in a FOH or similar hospitality role, strong leadership, and excellent English. Opera PMS experience is a plus; this is a full-time, in-person position at the Navan location.

Qualifications

• Minimum 2 years’ relevant experience in a Front of House or similar hospitality management role.
• Excellent organisational and leadership skills.
• Strong customer-service and communication skills.
• Good spoken and written English.
• Experience with Opera PMS is an advantage.

Responsibilities

• Coordinate the day-to-day operation of the front desk.
• Ensure a high standard of customer service at all times.
• Work with Operations, Reservations and Sales teams for smooth running.
• Ensure compliance with policies including billing, GDPR, health and safety.
• Supervise and support front-of-house staff.
• Assist with guest queries and operational issues.
• Communicate and coordinate between departments.

Skills

Front of House

Leadership

Customer service

Communication

Tools

Opera PMS

Job description

Front of House Manager (The Seven Arches)

Company Details Confidential

Ref: #JOB-2405917

53/54 ACADEMY STREET, NAVAN,, MEATH,, Meath, C15HFP2

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Application Details

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit.Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.

Job Description

Front of House ManagerAn excellent opportunity has arisen for an experienced Front of House Manager to join our fast-paced hospitality team.The successful candidate will be responsible for ensuring the efficient day-to-day operation of the front desk and maintaining a consistently high standard of customer service.Key Responsibilities:•Coordinate the efficient day-to-day operation of the front desk.•Ensure a high standard of customer service is maintained at all times.•Work closely with the Operations, Reservations and Sales teams to ensure the smooth running of the business.•Ensure compliance with company policies and procedures, including billing, GDPR, health and safety requirements.•Supervise and support front-of-house staff as required.•Assist with the resolution of guest queries and operational issues.•Ensure accurate communication and coordination between departments.Requirements:•Minimum 2 years’ relevant experience in a Front of House or similar hospitality management role.•Excellent organisational and leadership skills.•Strong customer-service and communication skills.•Good spoken and written English.•Ability to work effectively as part of a team and independently.•Experience with Opera or a similar hotel property-management system is an advantage but not essential.•Knowledge of GDPR, health and safety and general hospitality operating procedures is desirable.Work: 39 hrs/ week.Job Type: Full-timeAdditional pay: TipsBenefits: Employee discountSchedule: 8 hour shiftWork Location: In person

• Sector: accommodation and food service activities

Career Level

• Experienced [Non-Managerial]