Front of House Manager (Dublin)

Browne Jacobson LLP; Dublin; On-site; EUR 42,000 - 60,000; Full time

Job summary

Browne Jacobson LLP in Dublin is seeking a Front of House Manager to lead a brand-new FOH team and deliver a 5-star client experience at our regional office. The role is based in Dublin, full-time, on an 8-hour shift pattern between 8am and 6pm, with occasional morning or evening shifts for meetings and events.

You will oversee client meet-and-greet, meetings and events in the client suite, manage the FOH team and budgets, coordinate with local suppliers, and contribute to how our space looks

Responsibilities

• Ensure full meet and greet service for clients, in line with brand standards.
• Coordinate and oversee meetings and events in the client suite to ensure smooth delivery.
• Manage FOH team, rotas, appraisals, training and recruitment with high standards.

Job description

Job Description

We're looking for a Front of House Manager to lead our brand-new Front of House team and deliver an exceptional 5-star client experience at our growing Dublin office.

The role

As a Front of House Manager, you'll join us at a pivotal moment as we establish a new Front of House team in our Dublin office, playing an integral part in shaping the client experience from the ground up and contributing to how our space looks and feels. You'll work within the Client & Marketing department, which includes Business Development, Bids, Marketing, Client Relationships, Events & Front of House, delivering exceptional service to our clients and stakeholders.

The role is based in our Dublin office, working full time on an 8-hour shift pattern (including a break) between 8am-6pm, with occasional morning or evening shifts to accommodate meetings and events within the hours of 7am-11pm.

What You'll Be Doing

• Ensuring all clients receive a full meet and greet service in line with our brand standards, coordinating and overseeing all meetings and events held in the client suite, and ensuring the client suite runs smoothly and efficiently to deliver a seamless service to stakeholders and clients.
• Managing the Front of House team and rotas, taking responsibility for all aspects of appraisals, performance discussions, training, development and recruitment needs, whilst maintaining high standards and attention to detail.
• Taking ownership of the FOH budget, including spend, forecasting and approving invoices, as well as managing local suppliers - negotiating costs, ensuring contracts are appropriate and leading on risk assessments and on-boarding.