Freight Forwarder

Dsv Air & Sea SAU; Shannon; On-site; EUR 40,000 - 60,000; Full time

Benefits offered by this job

Enhanced Annual Leave Entitlement

Salary Sacrifice Cycle Scheme

Employee counselling

Company Pension

Life Cover

Critical Illness cover

Job summary

DSV Ireland is seeking an experienced Freight Forwarder to join our Cross Trade Operations team in Shannon. You will manage international shipments across air, ocean, and road freight, ensuring complete visibility, proactive communication, and reliable service throughout the supply chain.

The role focuses on coordinating shipments from booking to final delivery, maintaining strong relationships with customers, suppliers and carriers, and supporting continuous improvement in service levels and

Qualifications

• Experience in freight forwarding within Ireland.
• Experience managing international shipments and using tracking tools.
• Strong knowledge of air, ocean, and road freight.
• Excellent planning and multitasking skills.
• IAA Aviation Security trained and compliant with industry regulations.

Responsibilities

• Coordinate international shipments from booking to delivery.
• Provide end-to-end visibility across the supply chain.
• Monitor shipment progress and communicate updates.
• Identify disruptions and implement solutions.
• Maintain operational documentation and admin requirements.
• Use freight management systems and tracking tools.
• Support continuous improvement and KPI reporting.

Skills

Freight forwarding

International shipments

Freight management systems

Track and trace tools

Customer service

Excel

Tools

Booking platforms

Tracking tools

Freight management systems

Job description

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At DSV we're building the world’s leading logistics and transport network. With this exciting growth comes opportunity — and we’re looking for new talent to join us.

Freight Forwarder
Shannon
Mon-Fri, 09.00-17.30, 37.5 hours

Are you an experienced freight forwarding professional who thrives in a fast-paced, international environment? Do you enjoy coordinating complex shipments, solving operational challenges, and delivering exceptional customer service?
We are looking for a Freight Forwarder to join our Cross Trade Operations team in Ireland. In this role, you will manage international shipments across air, ocean, and road freight, ensuring customers benefit from complete visibility, proactive communication, and reliable service throughout the supply chain.
You will play a key role in keeping goods moving efficiently across global markets while supporting customers with innovative solutions and operational excellence.

What will you be doing?

• Coordinating international shipments from booking through to final delivery.
• Providing end-to-end visibility across the supply chain, including suppliers, carriers, and logistics partners.
• Ensuring all activities are managed in line with agreed service levels, KPIs, SOPs, revenue targets, and cost parameters.
• Monitoring shipment progress and proactively communicating updates to customers and stakeholders.
• Identifying potential supply chain disruptions and implementing solutions before they impact customer operations.
• Supporting collaborative information sharing and real-time communication across all parties involved in the transport process.
• Ensuring all operational documentation and administrative requirements are completed accurately and on time.
• Using freight management systems, booking platforms, and tracking tools to manage shipments effectively.
• Supporting continuous improvement initiatives and contributing to departmental, branch, and company objectives.
• Building strong relationships with customers, suppliers, carriers, and international colleagues.

About you

• Experience in freight forwarding within Ireland, with strong knowledge of air, ocean, and road freight operations.
• Experience managing international shipments, freight management systems, booking platforms, and track-and-trace tools.
• Strong understanding of freight rates, carrier networks, and supply chain processes.
• Excellent planning, organisational, and problem-solving skills, with the ability to manage multiple priorities and deadlines.
• Strong customer service, communication, and stakeholder management skills.
• Intermediate Microsoft Office skills, particularly Excel.
• Ability to work accurately under pressure in a fast-paced environment.
• IAA Aviation Security trained and compliant with relevant industry regulations.
• Results-driven, adaptable, and committed to delivering high-quality service.
• Import and export freight forwarding experience.
• Experience across multiple transport modes and industry sectors.
• Logistics and distribution industry experience.
• Experience working with operational KPI reporting and performance management.
• Leadership, coaching, or mentoring experience

What can we offer you?

Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.

In addition, we can offer access to a selection of employee benefits, such as:

• Enhanced Annual Leave Entitlement from your start, which increases with length of service.
• Salary Sacrifice Cycle Scheme
• Employee counselling, for support with physical and mental wellbeing
• Company Pension, which, when a member of, also provides access to Life Cover and Critical Illness cover

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.