Food & Beverage Operations Manager

The K Club; Dublin; On-site; EUR 35,000 - 48,000; Full time

Benefits offered by this job

Monthly service charge payment

Ongoing personal development

Career progression opportunities

Employee Assistance Programme

Discounts on stays and F&B

Social events

Social events

Uniform and dry cleaning

Hot meals on duty

Discounts on stays at the resort and F

Job summary

A premier leisure destination in County Dublin seeks a skilled professional to support Food & Beverage operations. This role involves supervising food service, managing events, and controlling costs. Ideal candidates will have a background in hospitality, demonstrate strong customer service skills, and exhibit attention to detail. The position offers opportunities for personal development and various employee perks, including discounts and training programs.

Qualifications

• Hospitality professional with previous experience in a similar role.
• Creative manager with a high attention to detail.
• Flexible and innovative within the remit of your role.
• Flexible and innovative within the remit of the role.

Responsibilities

• Support the Heads of Department in Food & Beverage operations.
• Supervise food service in function rooms ensuring standards are maintained.
• Control all costs in F&B in the Clubhouse and Events department.
• Liaise with group organizers and sales for queries before events.
• Organise equipment from stores, laundry, florist and outside hires while keeping costs down.
• Supervise F&B service in function rooms and maintain standards.
• Assist with events during quiet periods as requested by the Director of F&B.
• Control costs and monitor payroll revenue in F&B and C&B departments.
• Manage training needs and maintain training manuals with supervising staff.
• Oversee storage/maintenance of equipment and propose procurement to improve guest experience.
• Maintain Time and Attendance system and report to HR; collaborate with cost controller on stock-takes.
• Value creativity and passion using our pillars: Trailblazer, Spirited, Crave & Together.
• Address guest queries or complaints and take remedial action for satisfactory outcomes.

Skills

Customer service skills

Financial awareness

Attention to detail

Cost control

Job description

The K Club is a truly captivating leisure destination secreted away in lush Irish countryside – yet on Dublin’s doorstep – we are a unique resort with a history that spans hundreds of years. Across the 550 acres of our stunning resort we offer a tremendous variety of career opportunities. Adding to that exciting variety of opportunity – under new ownership – The K Club is currently being re-imagined, from the grandeur of our historic estate to the innovative offerings we're introducing, there has never been a more thrilling time to join our team. We are a certified Great Place to work by our very own employees!

The K Club is a truly captivating leisure destination tucked away in lush Irish countryside – yet on Dublin’s doorstep. We are a unique resort, a renowned place of celebration, with a spirited history that spans hundreds of years.

We’re a 5 star destination which prides itself on having an incredible 5 star team to match. Across our 550 acre estate, we offer a tremendous variety of career opportunities for those who are looking to become part of team that strives to help one another shine.

The K Club is an industry trailblazer. We welcome innovative thinking, bold ideas and insights garnered from your own experience. We’re certified as a Great Place to Work by our very own employees. That’s because our hardworking team members feel listened to, encouraged and appreciated.

If this sounds like the place where you could begin the next exciting chapter in your career, let’s talk.

This is how we see you:

• This role will support the Heads of Department across the Clubhouse F&B & Conference & Banqueting Teams
• To ensure the smooth running of the all other food service throughout the Clubhouses and C&B through the supervision and delegation of duties including private dining, drawing room and room service and all events throughout the resort
• To assist in the co-ordination and organisation of all events in the function rooms in line with the function sheets and guest requirements.
• To liase with group organisers during their events and ensure all changes are passed to the relevant departments.
• To assist in following up with the sales team or the guest with regard to any queries prior to the event.
• To organise all the necessary equipment for the event from stores, laundry, florist and any outside hire company required, ensuring costs are kept to a minimum.
• To supervise the food & beverage service in the function rooms, ensuring standards are maintained.
• To assist with any events on the Resort, during quiet periods, at the request of the Director of Food & Beverage.
• To control all costs in F&B in the Clubhouse F&B and Events department
• To control and monitor payroll V revenue in F&B in the Clubhouse F&B and C&B departments
• To manage the Food & Beverage teams (Clubhouse F&B and C&B teams) with regard to all aspects of food service to ensure the agreed standards of presentation and service are maintained
• To identify training needs, write and maintain effective training manuals with the other supervising staff members and to ensure their implementation with new and existing staff
• To manage storage/ maintenance of equipment and in turn, propose procurement of equipment which will promote efficiency or drive improvementson guest experience
• To maintain the Time and Attendance system (ALKIMII) and ensure all reports are completed and sent to the HR department as required
• To work closely with the cost controller on stock-takes
• To add value through passion, creativity, knowledge and fortitude using our company “pillars” Trailblazer, Spirited, Crave & Together
• To follow up on any queries, comments or complaints from members or guests taking the appropriate remedial action to ensure a satisfactory outcome

This is how we see you:

• A hospitality professional with previous experience in a similar role is essential
• A standards driven, creative manager with a high attention to detail
• Someone with excellent customer service skills
• You have appropriate financial awareness
• You work flexibly and innovatively within the remit of your role

What's on offer?

• A monthly service charge payment
• Ongoing investment in your personal development with access to internal and external training programmes
• Fantastic opportunities to progress your career
• Monthly recognition programme
• Employee Assistance Programme
• Bike to Work Scheme
• Social events
• Uniform and dry cleaning
• Hot meals while on duty
• Discounts on stays at the resort and on Food & Beverage for you and your family and friends