Golf Services Assistant

The K Club; Dublin; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Monthly service charge payment

Access to training programmes

Career progression opportunities

Employee Assistance Programme

Discounts on stays and food & beverage

Job summary

The K Club in Dublin seeks dedicated Golf Services staff to maintain a high standard of guest services and facility upkeep. Ideal candidates will have experience in a 5-star environment and possess strong communication skills.

Your responsibilities will include welcoming guests, maintaining cleanliness in the golf area, assisting in stocktaking, and ensuring a smooth operation of tee times. The role offers a monthly service charge, professional development opportunities, and staff discounts.

Qualifications

• Previous experience working in Golf Services.
• Experience within a 5* environment is advantageous.

Responsibilities

• Meet and greet guests and members, offering suggestions.
• Maintain cleanliness of golf facilities and locker rooms.
• Assist golf shop team and handle check-ins professionally.

Skills

Communication skills

Organisational skills

Fluency in English

Flexibility

Job description

The K Club is a truly captivating leisure destination secreted away in lush Irish countryside – yet on Dublin’s doorstep – we are a unique resort with a history that spans hundreds of years. Across the 550 acres of our stunning resort we offer a tremendous variety of career opportunities. Adding to that exciting variety of opportunity – under new ownership – The K Club is currently being re-imagined, from the grandeur of our historic estate to the innovative offerings we're introducing, there has never been a more thrilling time to join our team. We are a certified Great Place to work by our very own employees!

The K Club is a truly captivating leisure destination secreted away in lush Irish countryside – yet on Dublin’s doorstep – we are a unique resort, a renowned place of celebration, with a spirited history that spans hundreds of years. Across the 550 acres of our stunning resort we offer a tremendous variety of career opportunities.

At The K Club, we encourage all of our team members when introducing their own ideas, insights and innovations to their respective roles; we want you to embrace the trailblazing spirit we are renowned for.

We also support our team members in pro-actively bringing our brand principles to life on a daily basis. If this sounds like a place where you could shine, we want to talk to you.

Here’s how you’ll bring the K Club’s trailblazing vision to life:

• Meet and greet guests and members and offer suggestions and upsell where possible
• Be fully aware of the daily functions and individual arrivals
• Ensure the car park areas are tidy and around the back of the lodge on the Palmer Ryder Cup Course.
• Oversee and ensure the range facilities are properly maintained
• Ensure locker rooms (Visitors & Members) are maintained and clean and constant supply of toiletries.
• Help assist with preparation for Golf Groups in conjunction with the function sheets i.e. Directional signs put out on the course, front gate and ensure the team have read the daily function sheet for the event.
• Assist the golf shop team with informing guests of the facilities available, locker rooms, range, snack bar, pro shop etc.
• Assist in the stocktaking of golf clubs once a week and compile the report for the Golf Operations Manager.
• Ensure Buggies are set up for clients with tees, pencils, towels (if wet), scorecards etc
• Ensuring all stock of buggies is accounted for at the end of each day and report any faults or damage to the Golf Operations Manager and they are clean for following day use.
• Ensure all the Pull Trolleys & Electric Trolleys are clean before being put back out for re-use and batteries are put on charge for the following day.
• Ensure the corridors and stewards area is kept tidy at all times and all bins around the clubhouse are clean and empty.
• Ensure The K Club Ladies and Gents member golf bags are well maintained and cleaned.
• Ensure all check-ins are handled in a professional, efficient and courteous manner and to ensure all guests are helped with any information or requests they may require during their time with us.
• Actively sell all Golf Shop merchandise to guests and members, ensuring a thorough knowledge of all clothing lines and equipment
• Ensure that each guest is aware of their surroundings and that they are on time for their tee times.
• Liaise with the starter and ranger to ensure the smooth operation of tee-times and pace of play.
• Ensure all green fees, pro shop and other revenue dockets are charged to the appropriate account and are fully up to date and correct on check out.
• Ensure the shop is always fully stocked with sizes and colour of different styles & brands
• Ensure all buggies are accounted for at the end of each day and report any faults or damage to the Golf Operations Manager and that they are clean for use the following day. Buggies should be stored correctly and sanitised and tagged once complete after each use. Gangway left clear for electric trollies.

Experience/ Qualifications

• Will have previous experience working in Golf Services
• Experience within a 5* environment is advantageous
• Will possess excellent communication and organisational skills
• Will have fluency in English , both oral and written
• Will be flexible in their working hours

What's on offer?

• A monthly service charge payment
• Ongoing investment in your personal development with access to internal and external training programmes
• Fantastic opportunities to progress your career
• Monthly recognition programme
• Employee Assistance Programme
• Social events
• Uniform and dry cleaning
• Hot meals while on duty
• Discounts on stays at the resort and on Food & Beverage for you and your family and friends