Five-Star Spa & Wellness Receptionist (On‑Site)

Fairmont-Carton-House; Maynooth; Sur place; EUR 26 000 - 34 000; Plein temps

Avantages offerts par ce poste

Discounted Accor rates

Learning and development opportunities

Meal provided

Uniform provided

Free parking

Refer a friend bonus €250

Employee Assistance Programme

Résumé du poste

Carton House, a five-star resort and the first Fairmont in Ireland, seeks a Receptionist to join the Spa & Wellness team on site in Maynooth. You will deliver a courteous welcome, support guest needs and promote resort services.

Requirements include a solid understanding of hotel operations, excellent spoken and written English, previous experience in a similar role, and familiarity with booking and POS systems. Shifts are 6am–2pm or 2pm–10pm, including midweek and weekends.

Qualifications

• Good understanding of hotel operation.
• Excellent spoken and written English.
• Previous experience in a similar role is essential.
• Knowledge of booking and POS system is a strong advantage.
• Shift work and flexibility are required; rosters include 6am-2pm or 2-10pm, mid-week and weekends.

Responsabilités

• Present a professional appearance and ensure guests receive a courteous welcome.
• Anticipate guests' needs to enhance service quality and guest satisfaction.
• Promote resort services and products to maximise sales opportunities.
• Be aware of resort promotions or special activities.
• Continuously strive to improve the guest experience and satisfaction.

Connaissances

Hotel operations knowledge

Excellent communication

Flexibility

Shift work

Outils

Booking system

POS system

Description du poste

Carton House, a five-star resort and the first Fairmont in Ireland, seeks a Receptionist to join the Spa & Wellness team on site in Maynooth. You will deliver a courteous welcome, support guest needs and promote resort services.

Requirements include a solid understanding of hotel operations, excellent spoken and written English, previous experience in a similar role, and familiarity with booking and POS systems. Shifts are 6am–2pm or 2pm–10pm, including midweek and weekends.