Facilities Coordinator & Receptionist - Office & Visitor Ops

Apleona; Dublin; Presencial; EUR 26 000 - 32 000; Tempo integral

Resumo da oferta

Apleona is seeking a Receptionist/Facilities Coordinator for our site in Dublin 18. You will be responsible for welcoming clients, coordinating facilities services, and supporting maintenance and health and safety tasks.

Key duties include handling deliveries, coordinating cleaning and catering, managing PPMs, and maintaining up-to-date SOPs. A proactive, customer-focused approach and strong MS Office skills are essential.

Qualificações

• Excellent organisational and time management skills.
• Customer service experience with excellent communication skills.
• Confident using Microsoft Office and IT systems.

Responsabilidades

• Implement permit to work system for contractors; reviewing the Cleaning Diary and logging all cleaning calls at reception.
• Handle all incoming/outgoing deliveries (couriers) and general administration.
• Upsell facilities by identifying gaps in service and reporting maintenance issues to Facilities Manager.
• Assist in Health and Safety including bell tests, floor walks, and ensuring first aid boxes are stocked.
• Coordinate/lead facilities requests from employees with up-to-date SOPs and handovers.
• Schedule PPM works and keep records of works carried out, reporting to line manager.
• Welcome clients and visitors professionally to create a welcoming atmosphere and issue access badges.
• Manage administration processes (POs, goods/services received) and work as part of a team.
• Respond to soft service calls, investigate issues, and seek speedy resolution.
• Maintain high standard of cleaning onsite and ensure reception area is tidy; manage waste storage and contractor collection.
• Liaise with cleaning team on requests; check toilets and café areas and replenish stock as needed.
• Provide janitor duties by ordering/restocking cleaning, catering, and stationery supplies.
• Set up meeting rooms and assist with catering requests per client needs.
• Demonstrate flexibility to work weekends and after hours when requested.
• Keep up-to-date records of all services, purchases and cleaning issues; report near misses and incidents.

Conhecimentos

Organisational skills

Time management

Customer service

Communication skills

Microsoft Office

Teamwork

Ferramentas

Microsoft Office

IT systems

Descrição da oferta de emprego

Apleona is seeking a Receptionist/Facilities Coordinator for our site in Dublin 18. You will be responsible for welcoming clients, coordinating facilities services, and supporting maintenance and health and safety tasks.

Key duties include handling deliveries, coordinating cleaning and catering, managing PPMs, and maintaining up-to-date SOPs. A proactive, customer-focused approach and strong MS Office skills are essential.