ERP & API Support Analyst (Hybrid Dublin)

MCS Group | Your Specialist Recruitment Consultancy; Dublin; Hybrid; EUR 45,000 - 55,000; Full time

Benefits offered by this job

Hybrid work

Permanent, full-time

Dublin office

Job summary

MCS Group is partnering with an established Dublin business to recruit a Technical Application Support Analyst. You will support ERP systems, business applications and client integrations, diagnosing issues from initial report to underlying cause.

You’ll use SQL to investigate transactions, test APIs with Postman, and communicate findings clearly to both technical and non-technical colleagues. Hybrid working with three days in the Dublin office.

Qualifications

• ERP application support experience in a live business environment.
• Strong SQL skills with ability to write joins and subqueries.
• Hands-on API testing and troubleshooting experience.

Responsibilities

• Diagnose technical faults across ERP systems, applications and integrations.
• Investigate failed transactions using SQL queries and data reconciliation.
• Test and troubleshoot APIs with Postman or similar tools, reviewing requests and responses.
• Use logs and database records to trace issues through interconnected systems.
• Take ownership of incidents and coordinate with developers and vendors to resolve them.

Skills

SQL

API testing

ERP support

Tools

Postman

Job description

MCS Group is partnering with an established Dublin business to recruit a Technical Application Support Analyst. You will support ERP systems, business applications and client integrations, diagnosing issues from initial report to underlying cause.

You’ll use SQL to investigate transactions, test APIs with Postman, and communicate findings clearly to both technical and non-technical colleagues. Hybrid working with three days in the Dublin office.