ERP & API Production Support Engineer

SureLogik; Dublin; On-site; EUR 45,000 - 50,000; Full time

Benefits offered by this job

Bonus

Benefits

Job summary

SureLogik is seeking an experienced Application Support Analyst to join the internal IT team. The role focuses on supporting ERP systems, integrations, and business‑critical applications, with a hands‑on approach to root cause analysis.

Applicants should have several years in production application support, strong SQL skills, and experience across APIs, Azure, and incident management. This is a full‑time, on‑site role based in Ireland.

Qualifications

• Minimum several years in Application/ERP/Systems Support.
• Solid SQL background and data reconciliation.
• Experience with ERP and integrations.
• Familiarity with REST/SOAP APIs and Postman.
• Exposure to Azure and cloud‑hosted apps.
• ITIL 4, Microsoft Azure, SQL certifications.

Responsibilities

• Provide hands‑on support for core business applications and ERP systems.
• Investigate and resolve live production incidents and transactional failures.
• Trace issues across applications, databases, and integrations.
• Use SQL to investigate data issues and reconcile discrepancies.
• Troubleshoot REST and SOAP APIs using Postman.
• Coordinate with developers and third‑party partners on complex issues.
• Document root causes and knowledge base entries.
• Support changes through Test/UAT to Production.

Skills

SQL skills

ERP experience

APIs & integrations

Production support

Windows knowledge

Tools

Postman

Azure

Job description

SureLogik is seeking an experienced Application Support Analyst to join the internal IT team. The role focuses on supporting ERP systems, integrations, and business‑critical applications, with a hands‑on approach to root cause analysis.

Applicants should have several years in production application support, strong SQL skills, and experience across APIs, Azure, and incident management. This is a full‑time, on‑site role based in Ireland.