End-to-End Cash Systems Support Engineer

ICT Services; Dublin; Sur place; EUR 25 000 - 42 000; Plein temps

Résumé du poste

ICT Services in Ireland is seeking a technically minded helpdesk support agent who will own issues end-to-end. You will handle calls and tickets, perform Level 2 diagnostics, and coordinate field engineers in County Dublin. Adaptability to learn cash handling systems is essential.

The role offers ongoing training and a chance to work within a dynamic support team in County Dublin. Strong communication and problem-solving skills are valued as you troubleshoot across software and hardware problems

Qualifications

• Experience with Windows, networking basics, and remote tools.
• Clear communication and problem-solving skills.
• Adaptability to learn cash handling systems.

Responsabilités

• Own issues end-to-end, handling calls and tickets.
• Perform Level 2 diagnostics.
• Coordinate field engineers.
• Contribute to ongoing training and team knowledge.

Connaissances

Windows

Networking basics

Remote tools

Communication

Problem solving

Ticket handling

Description du poste

ICT Services in Ireland is seeking a technically minded helpdesk support agent who will own issues end-to-end. You will handle calls and tickets, perform Level 2 diagnostics, and coordinate field engineers in County Dublin. Adaptability to learn cash handling systems is essential.

The role offers ongoing training and a chance to work within a dynamic support team in County Dublin. Strong communication and problem-solving skills are valued as you troubleshoot across software and hardware problems