Cash Systems Support Engineer – End-to-End Helpdesk

ICT Services; Dublin; Vor Ort; EUR 25.000 - 42.000; Vollzeit

Zusammenfassung

ICT Services in Ireland is seeking a technically minded helpdesk support agent who will own issues end-to-end. You will handle calls and tickets, perform Level 2 diagnostics, and coordinate field engineers in County Dublin. Adaptability to learn cash handling systems is essential.

The role offers ongoing training and a chance to work within a dynamic support team in County Dublin. Strong communication and problem-solving skills are valued as you troubleshoot across software and hardware problems

Qualifikationen

• Experience with Windows, networking basics, and remote tools.
• Clear communication and problem-solving skills.
• Adaptability to learn cash handling systems.

Aufgaben

• Own issues end-to-end, handling calls and tickets.
• Perform Level 2 diagnostics.
• Coordinate field engineers.
• Contribute to ongoing training and team knowledge.

Kenntnisse

Windows

Networking basics

Remote tools

Communication

Problem solving

Ticket handling

Jobbeschreibung

ICT Services in Ireland is seeking a technically minded helpdesk support agent who will own issues end-to-end. You will handle calls and tickets, perform Level 2 diagnostics, and coordinate field engineers. Experience with Windows, networking basics, and remote tools is valued, along with clear communication and problem-solving skills.

Adaptability to learn cash handling systems is essential. The role offers ongoing training and a chance to work within a dynamic support team in County Dublin.