IT Support Specialist – Entry Level (L1/L2) – Dublin

CCS Cleaning; Dublin; On-site; EUR 30,000 - 42,000; Full time

Job summary

CCS Cleaning in Dublin, Ireland is seeking an IT Support Level 1/2 (Entry level) to join our team. The role focuses on day-to-day IT support through our ticketing system, resolving issues from login problems to hardware repairs for tablets, laptops, and mobile devices.

You will work in a collaborative environment, provide first-line support to staff, assist with onboarding, and help maintain IT inventory and security practices. This is a great opportunity to grow technical expertise.

Qualifications

• Basic IT knowledge and problem solving ability.
• Professional English spoken and written.
• Full-time work eligibility in Ireland.
• Minimum 2 years IT support experience.

Responsibilities

• Ticket management through helpdesk system.
• Hardware support for desktops, laptops, printers, and peripherals.
• Daily IT tasks and routine maintenance across systems and devices.
• Onboarding support for new employees (accounts, password resets, access requests).
• User support via in-person, phone, or email.

Skills

IT basics

Communication skills

Problem solving

Organised

Willing to learn

Team support

IT support experience

Tools

Azure AD

Microsoft 365

Windows Server

Helpdesk system

Job description

CCS Cleaning in Dublin, Ireland is seeking an IT Support Level 1/2 (Entry level) to join our team. The role focuses on day-to-day IT support through our ticketing system, resolving issues from login problems to hardware repairs for tablets, laptops, and mobile devices.

You will work in a collaborative environment, provide first-line support to staff, assist with onboarding, and help maintain IT inventory and security practices. This is a great opportunity to grow technical expertise.