Education Records Administrator (Registrar’s Office)

Dublin Business School (DBS); Dublin; On-site; EUR 30,000 - 35,000; Full time

Benefits offered by this job

Free Internal Courses

Discounted Fees for Family Members

Life Assurance & Disabilities Cover

Sports & Social

Employee Assistance Programme

Employee Discount Scheme

Death-In-Service Benefit

Job summary

Dublin Business School (DBS) is seeking an Education Administrator in the Registrar’s Office to manage academic record requests, transcripts, verifications, and legacy document scanning. The role collaborates with internal teams and external bodies to ensure accurate, timely processing of certifications and diplomas.

Key duties include handling legacy certificates, coordinating QQI certificates, producing reports, and maintaining SOPs.

Qualifications

• Experience with Learner Management Systems (LMS) and handling academic records.
• Excellent administrative skills with attention to accuracy and timeliness.
• Proficient IT skills, including MS Office and Google Workspace.
• Strong attention to detail in managing records and verifications.
• Able to multitask and manage competing requests efficiently.
• Highly organised with proven workload management capability.
• Effective communicator, both verbally and in writing.
• Minimum of 2 years in a similar educational or busy office environment.

Responsibilities

• Process requests relating to academic records, including transcripts and verifications.
• Coordinate with QQI for certificate orders and generate required reports.
• Respond to ad-hoc requests from regulatory authorities and internal stakeholders.
• Maintain legacy document scans and database of legacy programmes for Diploma Supplements.
• Collate module descriptors and support student records system configuration.
• Develop and maintain SOPs and QA documentation for records processing.
• Support the Data Migration project and manage the Student and Alumni inbox.
• Ensure compliance with eligibility to work in Ireland and related policies.

Skills

Learner Management Systems

Administrative skills

MS Office

Google Workspace

Attention to detail

Multitasking

Organised workload

Effective communicator

Experience in similar environment

Job description

Dublin Business School (DBS) is seeking an Education Administrator in the Registrar’s Office to manage academic record requests, transcripts, verifications, and legacy document scanning. The role collaborates with internal teams and external bodies to ensure accurate, timely processing of certifications and diplomas.

Key duties include handling legacy certificates, coordinating QQI certificates, producing reports, and maintaining SOPs.