Academic Operations Officer

COMPUTER TRAINING SPECIALISTS LIMITED; Dublin; On-site; EUR 42,000 - 62,000; Full time

Job summary

Dorset College in Dublin is seeking an Academic Operations Officer for its Professional Courses Department. The successful candidate will coordinate the academic and operational delivery of professional courses, including admissions, learner onboarding, teaching delivery, assessment administration, results processing, certification support, student progression monitoring and quality assurance.

The role requires close liaison with Academic Management, lecturers, students and internal departments

Qualifications

• A degree or equivalent qualification in education, human resource management, business management, or a related field is required.
• A postgraduate qualification and/or CIPD qualification is desirable.

Responsibilities

• Programme Delivery Coordination including schedules, timetables and course logistics.
• Faculty and Academic Coordination with lecturers and Academic Management.
• Student Progression and Academic Support including progression and on-time completion.
• Admissions and Enrolment management from enquiry through to enrolment.
• Assessment, Results and Certification coordination and records management.
• Quality Assurance and Compliance with policies, GDPR and accreditation requirements.
• Cross-Departmental Coordination with IT, Finance, Admissions, Student Services and Academic Management.

Education

Degree in Education, HR, Business or related field

Postgraduate qualification or CIPD (desirable)

Job description

Application Details

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.

Job Description

53.3581161499023;-6.25732898712158;7 Belvedere Place , Mountjoy Square , Dublin 1 , D01 Y2P3 COMPUTER TRAINING SPECIALISTS LIMITED trading as Dorset College is seeking to appoint an Academic Operations Officer for its Professional Courses Department.The successful candidate will coordinate the academic and operational delivery of professional courses, including admissions, learner onboarding, teaching delivery, assessment administration, results processing, certification support, student progression monitoring, and quality assurance.The role requires close liaison with Academic Management, lecturers, students, and internal departments to ensure courses are delivered in line with college policies, academic procedures, GDPR requirements, learner-support standards, and relevant accreditation expectations.Key Responsibilities:Programme Delivery CoordinationCoordinate the day-to-day delivery of professional courses, including teaching schedules, timetables, room allocation, course logistics, and academic calendar requirements.Monitor programme timelines and ensure admissions, enrolment, teaching, assessment, results, and certification stages are completed within required deadlines.Faculty and Academic CoordinationLiaise with lecturers and Academic Management regarding teaching schedules, course materials, assessment deadlines, attendance, and student progression.Support the consistent implementation of academic procedures.Student Progression and Academic SupportAct as a key point of contact for students regarding academic procedures, assessment timelines, attendance requirements, and progression matters.Admissions and EnrolmentCoordinate admissions for professional courses from enquiry through to enrolment.Assessment, Results and CertificationCoordinate examinations, grading records, results review and submission, and certification processes.Quality Assurance and ComplianceSupport learner feedback, course evaluation, programme monitoring, and continuous improvement activities.Maintain programme records and learner data accurately and securely in line with GDPR and college policies.Cross-Departmental CoordinationLiaise with IT, Finance, Admissions, Student Services, and Academic Management to resolve matters affecting programme delivery and learner experience.Candidate Requirements:A degree or equivalent qualification in education, human resource management, business management, or a related field is required. A postgraduate qualification and/or CIPD qualification is desirable.Experience in academic programme coordination, higher education coordination, admissions, student services, assessment coordination, or a similar education environment is required. Experience working in an international academic environment is desirable.Strong understanding of academic processes, including admissions, learner records, assessment cycles, student progression, quality assurance, and certification.

• Sector:

Career Level

• Experienced [Non-Managerial]