DBS Education Administrator, Registrars Office

Dublin Business School; Dublin; On-site; EUR 30,000 - 35,000; Full time

Benefits offered by this job

Free Internal Courses

Discounted Fees for Family Members

Life Assurance & Disabilities Cover

Sports & Social

Employee Assistance Programme

Employee Discount Scheme

Job summary

Dublin Business School in Ireland seeks an Education Administrator in the Registrar’s Office to manage requests related to academic records, including transcripts, education verification, and module descriptors. The role also oversees scanning legacy documents for easier future access.

You will liaise with internal teams and external bodies, generate reports for certification, and help maintain SOPs and QA folders. A minimum of two years in a similar environment with strong IT skills is required.

Qualifications

• Experience in Learner Management Systems.
• Excellent IT skills including MS Office and Google Workspace.
• Excellent attention to detail.
• Highly organised with proven workload management.
• Effective verbal and written communication skills.
• Minimum 2 years in a similar environment.

Responsibilities

• Process legacy requests for transcripts.
• Process legacy certificate requests.
• Coordinate the ordering of certificates from QQI.
• Generate and manage all reports required for certification.
• Liaise with internal and external stakeholders to ensure smooth certification processes
• Check and provide education verifications requests
• Generate Diploma Supplements
• Maintain the database of legacy programmes for Diploma Supplements
• Coordinate ad-hoc requests from regulatory authorities
• Arrange scanning of legacy documents
• Contribute to configuration of systems relating to student records
• Develop and maintain SOPs
• Maintain QA folders and documentation relating to student records
• Support Data Migration project
• Manage the inbox for Student and Alumni queries

Skills

Learner Management Systems experience

MS Office

Google Workspace

Attention to detail

Multitasking

Highly organised

Strong written and verbal communicator

Tools

MS Office suite

Google Workspace

Job description

The Education Administrator in the Registrar’s Office will have responsibility for processing all requests relating to academic records. This role will have a focus on dealing with requests or queries in relation to academic records, including transcripts, education verification, module descriptors and similar queries. It will also include responsibility for arranging the scanning of legacy documents to ensure ease of access for future requests relating to those documents.

Key Responsibilities

• Processing legacy requests for transcripts
• Processing legacy certificate requests.
• Coordinate the ordering of certificates from QQI.
• Generate and manage all reports required for certification.
• Liaise with a range of internal and external stakeholders to ensure smooth certification processes
• Checking and providing education verifications requests
• Generation of Diploma Supplements
• Maintaining the database of legacy programmes for creation of Diploma Supplements
• Coordinating and responding to ad-hoc requests from regulatory authorities
• Arranging the scanning of legacy documents
• Contributing to configuration of systems relating to student records to support efficient processing of verifications etc.
• Developing and maintaining SOPs relating to the above tasks
• Maintenance of QA folders and documentation relating to student records
• Supporting the Data Migration project
• Managing the inbox for Student and Alumni queries

Culture

• Contribute to a culture of innovation, collaboration, inclusivity, and mutual respect across the team and the College;
• Work proactively and cooperatively with colleagues across departments to achieve shared goals;
• Demonstrate professionalism, approachability, and collegiality in all interactions;
• Communicate openly and constructively, supporting a positive and solutions-focused team environment;
• Uphold the organisation’s values in all internal and external activities;
• Take initiative in personal and professional development, and acknowledge and support the contributions of others.

Job Requirements (Essential Criteria)

• Experience in Learner Management Systems
• Excellent IT skills including MS Office and Google Workspace
• Excellent attention to detail
• Excellent attention to detail
• Multitasking - expand on this lineHighly organised with a proven ability to manage workload effectively
• A highly effective communicator, verbally and in writing
• Experience - min 2 years in a similar environment

Personal Requirements (Desirable Qualities)

• Experience in an educational setting or similar busy environment
• Proven ability to work under your own initiative and as part of a team.
• All appointments are subject to providing proof of eligibility to work in Ireland (upon being invited to interview).
• Experience mapping processes and user acceptance testing on information systems

The salary for this role is between 30 to 35K.

• Free Internal Courses;
• Discounted Fees for Family Members;
• Life Assurance & Disabilities Cover;
• Sports & Social;
• Employee Assistance Programme;
• Employee Discount Scheme;

This job description is a guide to the work the post holders will initially be required to undertake. It may be amended from time to time to meet changing circumstances by mutual agreement. It is expected that the post-holders and their manager will review the job description regularly.