Student Services Advisor – Academic Registry

Trinity College Dublin; Dublin; On-site; EUR 34,000 - 53,000; Full time

Job summary

Trinity College Dublin is seeking a dedicated professional for first line support within the Academic Registry. You will advise a wide range of stakeholders, delivering a professional and welcoming service, while contributing to ongoing service desk improvement projects.

The role is permanent and part of a structured salary scale. Working hours are 35 hours per week with a clear career pathway under government pay policy.

Responsibilities

• Provide first line support and advice for the full portfolio of Academic Registry activities to prospective and current students, alumni, staff, and public enquirers, ensuring a professional, efficient, and welcoming service.
• Actively engages in projects within the Service Desk to continually improve and enhance the services offered.

Job description

Trinity College Dublin is seeking a dedicated professional for first line support within the Academic Registry. You will advise a wide range of stakeholders, delivering a professional and welcoming service, while contributing to ongoing service desk improvement projects.

The role is permanent and part of a structured salary scale. Working hours are 35 hours per week with a clear career pathway under government pay policy.