Duty Manager – Front Office & Guest Experience Lead

JMK Group; Dublin; On-site; EUR 40,000 - 55,000; Full time

Benefits offered by this job

Training

Career progression

Job summary

JMK Group in Dublin is seeking a Duty Manager to join their hotel team. You will support day-to-day operations with a primary focus on Front Office, breakfast service, and guest experience across the property.

The successful candidate will lead departments, uphold brand standards, ensure health & safety compliance, and deliver a welcoming, modern guest stay with a personalised touch. This is a hands-on role with opportunities for training and career progression within the group.

Qualifications

• Previous supervisory experience in hotel or hospitality setting.
• Strong communication and organisational skills.
• Ability to work to deadlines in a busy hotel environment.
• Knowledge of hotel PMS, POS and OTA systems.

Responsibilities

• Acting as Manager on Duty.

Skills

Supervisory experience

Communication skills

Organizational skills

PMS knowledge

POS knowledge

OTA systems knowledge

Tools

PMS

POS

OTA systems

Job description

JMK Group in Dublin is seeking a Duty Manager to join their hotel team. You will support day-to-day operations with a primary focus on Front Office, breakfast service, and guest experience across the property.

The successful candidate will lead departments, uphold brand standards, ensure health & safety compliance, and deliver a welcoming, modern guest stay with a personalised touch. This is a hands-on role with opportunities for training and career progression within the group.