Dublin Airport Returns Agent — Uncapped Commission

Europcar

Dublin

In loco

EUR 17.000 - 22.000

Tempo pieno

14 giorni+

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Vantaggi offerti da questo lavoro

Competitive Salary
29 holidays incl bank holidays
Monthly uncapped commission
Medical refund scheme
Enhanced statutory sick pay
Employer pension 1.5%
Enhanced maternity and paternity
Hubex discounts
Life Assurance x2
Employee Assistance Programme
Career development
Flu vaccination voucher
Bike to Work

Descrizione del lavoro

Europcar Mobility Group in Dublin is seeking a Returns Agent at Dublin Airport to deliver world-class customer service during the rental cycle. You will handle vehicle returns and assist customers in car parks, reporting to the Airport Manager.

The role involves early starts, a flexible 5/7 roster between 5am and 1am, and requiring a full, valid, clean B driving licence. Training will be provided and opportunities for career progression are highlighted.

Competenze

  • Full, valid, clean B driving licence.
  • Excellent communication and face-to-face interpersonal skills.
  • Ability to work as part of a team in a fast-paced environment.
  • Flexibility in working hours, including day, evening and weekend shifts.

Mansioni

  • Work closely with staff to ensure customers receive and return their vehicles in a timely manner.
  • Maintain high standards of customer service and damage reporting; achieve KPIs.
  • Complete all administration according to procedures.
  • Process workshop vehicles as required.
  • Ensure vehicles due for service are set aside for maintenance.
  • Communicate with fleet supervisors and damages department regarding vehicle status.
  • Adhere to company policies, safety guidelines and health and safety requirements.
  • Take on ad hoc duties as needed.

Conoscenze

Full clean B licence
Excellent communication
Team player
Flexible hours
Car rental experience
Customer service oriented

Descrizione del lavoro

Europcar Mobility Group in Dublin is seeking a Returns Agent at Dublin Airport to deliver world-class customer service during the rental cycle. You will handle vehicle returns and assist customers in car parks, reporting to the Airport Manager.

The role involves early starts, a flexible 5/7 roster between 5am and 1am, and requiring a full, valid, clean B driving licence. Training will be provided and opportunities for career progression are highlighted.

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