Deskside Support Engineer - 106093

Adecco; Dublin; On-site; EUR 56,482,000 - 59,237,000; Full time

Job summary

Adecco is seeking an IT Deskside Support Engineer in Dublin for a 3-month contract, onsite five days per week. The role focuses on hands-on end-user support, incident management, and desktop-related technical tasks within a large financial services environment.

You will troubleshoot Windows 10/11, manage Active Directory accounts, support Microsoft 365 apps, and assist with device imaging and asset management. The position offers strong exposure to enterprise IT operations.

Qualifications

• Experience in IT Deskside/End User Support in enterprise environments.
• Strong Windows 10/11 troubleshooting and imaging skills.
• Experience with Active Directory administration and permissions.
• Familiarity with Microsoft 365 apps and collaboration tooling.

Responsibilities

• Provide onsite deskside support for hardware, software and user issues.
• Manage incidents and service requests to resolution.
• Troubleshoot Windows OS, laptops, mobile devices and peripherals.
• Assist with device deployments, imaging and asset management.
• Support user onboarding and offboarding activities.
• Maintain accurate ticket updates and documentation.
• Collaborate with wider technology teams to resolve issues.

Skills

Deskside Support

Windows Troubleshooting

Active Directory

M365 Support

Customer service

Communication

Tools

ServiceNow

Microsoft Intune

SCCM

Job description

IT Deskside Support Engineer

Dublin | 3-Month Contract | €19.84 per Hour | Onsite 5 Days Per Week

We're recruiting for an IT Deskside Support Engineer to join a leading global financial services organisation based in Dublin.

This is an excellent opportunity for a customer-focused IT Support professional who enjoys providing hands-on technical support in a fast-paced enterprise environment.

The Role

As an IT Deskside Support Engineer, you\'ll be responsible for providing onsite support to end users, managing incidents and service requests, and ensuring a high level of service across the business.

Key Responsibilities

• Provide onsite deskside support for hardware, software and user-related issues
• Manage incidents and service requests through to resolution
• Troubleshoot Windows operating systems, laptops, mobile devices and peripherals
• Support device deployments, imaging, configuration and asset management
• Assist with user onboarding and offboarding activities
• Administer Active Directory accounts and permissions
• Support Microsoft 365 applications including Outlook and Teams
• Provide meeting room and AV support where required
• Maintain accurate ticket updates and documentation
• Collaborate with wider technology teams to resolve complex issues

Skills & Experience

We\'re interested in speaking with candidates who have experience in:

• IT Support, Desktop Support, Deskside Support or End User Support
• Windows 10/11 troubleshooting
• Active Directory administration
• Microsoft 365 support
• ServiceNow or similar ITSM/ticketing tools
• Microsoft Intune, SCCM or endpoint management technologies
• Device deployment, imaging and asset management
• Excellent customer service and communication skills
• Supporting users in an enterprise environment

Contract Details

• Location: Dublin
• Working Pattern: Onsite 5 days per week
• Contract Length: 12 months
• Rate: €19.84 per hour

Why Apply?

• Opportunity to work within a global financial services environment
• Enterprise-scale technology exposure
• Collaborative and supportive team culture
• Valuable experience supporting a large corporate user base