Customer Support Specialist — Full-Time, Mon–Fri

Arema Connect; Cork; On-site; EUR 18,000 - 21,000; Full time

Benefits offered by this job

Competitive hourly rate

Full-time position

Monday to Friday shifts

Shift hours 09:00–18:00

Fluent English required

Job summary

Arema Connect, based in Cork, Ireland, is seeking enthusiastic Full-Time Customer Service Agents to support one of our key client accounts. You will join a fast-paced, supportive team delivering exceptional service and insights-driven customer experiences.

Fluent English is required. The role offers a competitive hourly rate, Monday to Friday shifts, and a structured environment to grow your skills and career within a people-centric company.

Qualifications

• Proven ability to communicate clearly with customers.
• Experience in customer service is preferred.
• Strong interpersonal skills and teamwork.
• Attention to detail in all tasks.

Responsibilities

• Handle customer enquiries by telephone, delivering high-quality service.
• Create positive experiences by understanding needs and offering tailored solutions.
• Resolve queries quickly with a focus on first-contact resolution.
• Complete administrative tasks accurately to maintain daily operations.
• Build positive relationships through clear and helpful communication.
• Meet and strive to exceed performance targets and objectives.

Skills

Excellent communication

Customer service experience

Team & people skills

Detail-oriented

Job description

Arema Connect, based in Cork, Ireland, is seeking enthusiastic Full-Time Customer Service Agents to support one of our key client accounts. You will join a fast-paced, supportive team delivering exceptional service and insights-driven customer experiences.

Fluent English is required. The role offers a competitive hourly rate, Monday to Friday shifts, and a structured environment to grow your skills and career within a people-centric company.