Customer Onboarding & Technical Solutions Engineer

Mastercard Inc.; Tallaght; Vor Ort; EUR 60.000 - 85.000; Vollzeit

Zusammenfassung

Mastercard Inc. is looking for a Customer Technical Support & Onboarding Engineer in Ireland to drive customer onboarding, implement solutions, and provide ongoing technical support.

You will lead architecture discussions, ensure compliance with Mastercard standards, and collaborate with business and technology stakeholders to define scope. You will document deliverables, coordinate with product and engineering teams, and mentor junior colleagues while delivering repeatable, robust customer

Qualifikationen

• Experience in onboarding and implementation for customers.
• Ability to translate business needs into technical solutions.
• Strong communication and collaboration across teams.

Aufgaben

• Drive customer onboarding, implementation, and ongoing support.
• Lead technical solution and architecture discussions with customers.
• Ensure solutions comply with Mastercard standards and governance.
• Collaborate with stakeholders to define solution scope.
• Maintain high-quality technical documentation throughout delivery.
• Coordinate execution across commercial, product, and engineering teams.
• Mentor and develop junior team members.

Kenntnisse

Java basics

OO design

Stakeholder management

Communication

Mentoring

Tools

React

Node.js

NPM

Webpack

APIs integration

SDKs integration

Technical documentation

Jobbeschreibung

Mastercard Inc. is looking for a Customer Technical Support & Onboarding Engineer in Ireland to drive customer onboarding, implement solutions, and provide ongoing technical support.

You will lead architecture discussions, ensure compliance with Mastercard standards, and collaborate with business and technology stakeholders to define scope. You will document deliverables, coordinate with product and engineering teams, and mentor junior colleagues while delivering repeatable, robust customer