Onboarding & Technical Solutions Engineer - Open Finance

Mastercard Inc.; Donabate; On-site; EUR 60,000 - 90,000; Full time

Job summary

Mastercard Inc. is seeking a Customer Technical Support & Onboarding Engineer in Ireland to drive onboarding, implementation, and ongoing support for customer solutions.

You will lead technical discussions, ensure alignment with Mastercard standards, and coordinate across product, engineering, and commercial teams. You will mentor junior staff, document delivery processes, and bridge business and technical conversations.

Qualifications

• Basic understanding of Java development and object-oriented design.
• Understanding of modern web technologies such as React, Node.js, NPM, or Webpack.
• Software architecture and solution design capabilities.
• Experience of integrating APIs and SDKs into customer solutions.
• Payments, commerce, or financial services experience is desirable.
• Proven experience leading customer implementations.
• Ability to bridge business and technical discussions.
• Strong stakeholder management and cross-functional collaboration skills.
• Experience creating repeatable processes, standards, and documentation.
• Coaching and mentoring capabilities.
• Customer-focused and implementation-oriented.
• Highly driven with a pragmatic approach to execution.
• Excellent verbal and written communication skills.
• Strong problem-solving mindset.
• Alignment with Mastercard values and collaborative culture.

Responsibilities

• Driving customer onboarding, implementation, and ongoing support activities.
• Leading technical solution and architecture discussions with customers.
• Ensuring solutions comply with Mastercard standards, best practices, and governance processes.
• Collaborating with business and technology stakeholders to identify opportunities and define solution scope.
• Establishing and maintaining high-quality technical documentation throughout the delivery lifecycle.
• Coordinating execution across commercial, product, and engineering teams.
• Mentoring and developing junior team members.

Skills

Java development

Object oriented design

Web technologies

React

Node.js

NPM

Webpack

APIs & SDKs

Payments domain

Customer onboarding

Solution design

Stakeholder management

Documentation

Mentoring

Communication skills

Problem solving

Collaborative culture

Tools

APIs

SDKs

Job description

Mastercard Inc. is seeking a Customer Technical Support & Onboarding Engineer in Ireland to drive onboarding, implementation, and ongoing support for customer solutions.

You will lead technical discussions, ensure alignment with Mastercard standards, and coordinate across product, engineering, and commercial teams. You will mentor junior staff, document delivery processes, and bridge business and technical conversations.