Corporate Receptionist (Mobile) - Dublin

Chartwells Independent; Dublin; Hybrid; EUR 34,000 - 42,000; Full time

Benefits offered by this job

Discounts & perks

Tax-saver transport tickets

Pension scheme

Eye exams vouchers

Learning & development opportunities

WOW Awards

Paid day off

Job summary

Rapport Guest Services is seeking a Corporate Receptionist (Mobile) to join our Rapport Network Team in Dublin. This role involves moving between client sites across Dublin, providing front-of-house support with a strong emphasis on service quality and guest experience.

You will work a 40-hour week on a shift rota (7 AM–9 PM) across Monday to Friday, with full training provided and mobility across locations as required. Competitive salary: €37,962 per annum.

Qualifications

• Front-of-house experience preferred
• Strong customer service skills
• Clear spoken and written English

Responsibilities

• Support multiple front-of-house functions across the business, including reception, switchboard, concierge, floor coordination, lobby hosting and helpdesk.
• Collaborate with teams to maintain a seamless, adaptable attitude and respond to ad hoc duties, shift changes or location moves.
• Respond proactively to guest needs with warmth and professionalism, ensuring requests are handled promptly.
• Manage internal and external calls with confidence and a focus on service quality.

Skills

Reception

Switchboard

Concierge

Floor coordination

Lobby hosting

Helpdesk

Job description

We’re looking for a Corporate Receptionist (Mobile) to join our Rapport Network Team in Dublin, a highly adaptable group at the centre of our operation.

Our Network Team plays a crucial role across the entire Rapport portfolio, stepping in during operational gaps such as annual leave, training, sickness or short‑term vacancies. They’re our frontline support, keeping service seamless wherever they go.

This role suits someone energetic and flexible who thrives on delivering exceptional service across multiple locations. You’ll support a variety of sites, gaining exposure to different teams, environments and ways of working, perfect for someone who enjoys variety and can think quickly on their feet. Full training on systems and procedures will be provided before you’re placed anywhere, ensuring you feel confident and ready to excel.

This position involves mobile working and requires the flexibility to move between client sites across Dublin as needed.

Contract type:Full-time, Permanent

Hours:40 per week (Monday-Friday, shift rota basis between 7 AM and 9 PM)

Salary:€37,962 per annum

What will you get?

• Financial Freedom: Enjoy exclusive high-street discounts and wellbeing benefits just one click away with Unlock, our benefits platform!
• Transportation Benefits:We offer tax-saver tickets on public transport in partnership with Travel Hub and/or Bike to Work Scheme (providing you with sustainable transport modes, incorporating physical activity into your everyday commuting).
• Secure Your Future:Benefit from a contributory pension scheme using MyFutureFund, helping you save for retirement automatically.
• Health Matters:In addition to our wellness programmes, we offer eye examination vouchers for those requiring a Visual Display Unit (VDU/DSE) test.
• Thrive Personally & Professionally:Unlock endless learning and development opportunities to elevate your career!
• Celebrate Excellence:Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.
• Give Back to Community:Take one paid day off annually to support a cause you’re passionate about!

Main responsibilities

• Support multiple front‑of‑house functions across the business, including reception, switchboard, concierge, floor coordination, lobby hosting and helpdesk.
• Collaborate closely with teams and partners to maintain a seamless “stronger together” attitude and adapt smoothly to ad hoc duties, shift changes or location moves.
• Respond proactively to guest needs with efficiency, warmth and professionalism, ensuring every request is handled promptly.
• Manage internal and external calls with confidence, consistency and a strong focus on service quality.

The ideal candidate will:

• Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together

• Stay composed and effective under pressure responding intuitively and professionally to whatever the day brings.
• Offer a warm, engaging presence with strong professional etiquette and the ability to build rapport naturally with colleagues, clients and VIPs.
• Bring creativity, organisation and a proactive mindset with attention to detail, quick learning and a positive, can‑do attitude.
• Adapt your style with ease to suit the culture, expectations and service standards of each site you support.
• Show excellent interpersonal skills with a confident, vibrant and approachable manner
• Communicate clearly and confidently with strong written and spoken English.

About us

Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&I, we combine people-first culture with exceptional service standards.

We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive.We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs.

Find out more about us and our values at www.rapportservice.com.

We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.